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“Slightly faded but still very good.” 4 of 5 stars
Review of The Imperial Hotel

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The Imperial Hotel
4.0 of 5 Hotel   |   North Promenade, Blackpool FY1 2HB, England   |  
Hotel amenities
Ranked #46 of 74 Hotels in Blackpool
Birmingham, England
Top Contributor
285 reviews 285 reviews
35 hotel reviews
Reviews in 64 cities Reviews in 64 cities
168 helpful votes 168 helpful votes
“Slightly faded but still very good.”
4 of 5 stars Reviewed March 12, 2014

Yep it's old and showing some wrinkles in places but have to say my two night stay was first rate value and maybe thats the key here. Get a great rate like I did and you have a lot for your money. nice basic room without a seaview but well heated with good furnishings a big bath and lots of very hot water. Good TV and tea coffee facilities so no complaints from me.
Excellent quality breakfast and very polite and helpful staff. Get the rate get a good stay. Close to be an excellent rating but needs just a little more to get that.

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alison G, General Manager at The Imperial Hotel, responded to this review, March 13, 2014
Dear Guest

Thank you for taking the time to leave your comments.

I was pleased that you were able to appreciate the olde worlde charm of the building. I was delighted that you enjoyed your stay with us, and look forward to welcoming you back in the not too distant future.

With kind regards

Alison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,763 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (463)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Manchester
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 11, 2014

Hotel has retained much of its lovely features over the years and was a natural choice for a family get together for my Mum's 88 birthday. We were able to take our small dog with us and the only place she couldn't go was the Restaurant.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alison G, General Manager at The Imperial Hotel, responded to this review, March 13, 2014
Dear Guest

I was delighted that we were able to make your family celebration one to remember. It is always a pleasure to read when our guests appreciate the character and charm of this building.

I look forward to welcoming you back when you are next planning a visit to the area.

With kind regards

Alison
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2014

It was our first time staying at The Imperial and we were very impressed. We wanted a good quality hotel in Blackpool & we weren't disappointed. The staff are very impressive with their friendliness & attentiveness, even when we first contacted them by telephone to book. The food was excellent & the breakfast buffet had every possible choice. The rooms were clean & very spacious. We booked using an offer & for what we paid it was amazing value for money. We would definitely recommend this hotel & will return in the future.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alison G, General Manager at The Imperial Hotel, responded to this review, March 13, 2014
Dear Guest

I was delighted to read that you enjoyed your time with us, and my team took good care of you.

I look forward to welcoming you back when you are next planning on visiting the area.

Wtih kind regards

Alison
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackpool
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 10, 2014

This was our first visit to the hotel. We had such a nice time the food is outstanding of the highest quality the rooms were so comfortable. Staff we're very helpful and very friendly we stayed for my birthday and what surprised me was how many members of staff wished me happy birthday. We will most certainly be returning for a longer stay. My rating would be 5 star +

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alison G, General Manager at The Imperial Hotel, responded to this review, March 13, 2014
Dear Guest

Thank you so much for taking the time to leave your review.

I was thrilled that we were able to make your birthday a memorable one for you. I am proud to be surrounded by a team who, I believe, genuinely care about our guest's comfort and enjoyment.

I look forward to welcoming you back in the not too distant future.

With kind regards

Alison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aldershot, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2014

The best Afternoon Tea I have ever , food amazing and Carol who looked after us as it was my daughters Hen Party as brilliant.
Lucky hotel to have such good staff, it was a pleasure.
Chris from Hampshire

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alison G, General Manager at The Imperial Hotel, responded to this review, March 13, 2014
Dear Guest

I was delighted that Carole and the team were able to make your day that bit "extra special", I will personally pass on your thanks to them, and I hope that you were able to enjoy some of the many attractions our town has to offer.
I hope to have the pleasure of welcoming you back with you are next in the area.

With kind regards

Alison
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackpool
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 10, 2014

Whilst Blackpool has seen a decline from its days as a UK tourist resort, the Imperial Hotel has kept a high level of service standard that should be the norm elsewhere, but usually isn't.
The hotel itself has been fairly well maintained, and the rooms, facilities, etc. were all of a fairly high standard.
The staff in particular were extremely professional and courteous at all times, from the reception to the bar to the restaurant and the housekeeping.
It is very unusual in this modern era to find all of the staff appeared to have local accents. A great advert for supporting your local community.
I would certainly consider staying here again, should I return to Blackpool.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alison G, General Manager at The Imperial Hotel, responded to this review, March 13, 2014
Dear Guest

Thank you so much for taking the time to leave your comments.

I am a proud Hotel Manager and consider myself very fortunate to be surrounded by a team who, I believe, genuinely care about our guest's comfort and enjoyment. I was pleased that you appreciated the olde worlde charm of the building.

I look forward to welcoming you back when you are next planning a visit to the area.

With kind regards

Alison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frodsham
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 10, 2014

great staff and very good facilities. The breakfast is amongst the best I have ever had. Big grand meeting rooms and nice quiet bed rooms. The pool was small, but sufficient if not too many other people using it.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alison G, General Manager at The Imperial Hotel, responded to this review, March 13, 2014
Dear Guest

Thank you so much for taking the time to leave your review.

I was delighted that you enjoyed your time with us, and my team looked after you well.

I look forward to welcoming you back in the not too distant future.

With kind regards

Alison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Imperial Hotel

Address: North Promenade, Blackpool FY1 2HB, England
Location: United Kingdom > England > Lancashire > Blackpool
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Blackpool
#5 Luxury Hotel in Blackpool
#21 Family Hotel in Blackpool
#22 On the Beach Hotel in Blackpool
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Imperial Hotel 4*
Number of rooms: 180
Official Description (provided by the hotel):
The four-star Imperial Hotel Blackpool dominates the North Promenade and was one of the first hotels the Victorians built in the new seaside resort of Blackpool.Everything Blackpool has to offer is right on your doorstep and it’s a great base for exploring the surrounding region. Venture out to discover unspoilt beaches on the Fylde Coast and Cumbria’s picturesque lakes and mountains.This stunning Victorian Blackpool hotel boasts 180 modern bedrooms, 9 of which are stunning suites with sea views, it also has an indoor pool and the No.10 bar, which has served drinks to many British Prime Ministers. ... more   less 
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Also Known As:
Imperial Hotel Blackpool
Barcelo Blackpool

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