After reading the many fantastic reviews online I was a little disappointed.
The hotel was clean and tidy, all staff were friendly and helpful and the breakfast served was lovely. It is a very welcoming hotel and family friendly, I noticed they had the wii on in the bar of an evening for kids and also a pool table so great for a family break and the location is also a bonus, it is by all the shops and takeaways as well as attractions such as Sea life, the Blackpool tower & The North pier.
When we checked in we were shown to our room which was clean, tidy and nicely presented however the toilet/ shower room was very small and difficult to get in and out of. After banging our elbows and backs a few times me and my partner got used to that but then when we came to open our windows when it was warm the smell of dirty drains filled the room was extremely strong we had to close them again quite often, whenever toilets were flushed it sounded like there was no pipe attached to the drains outside, so this would explain the smell every time rooms nearby went the toilet.
The part of the building we stayed in had only just been refurbished and other rooms in the hallway were not finished and doors were not painted ect so maybe the drains had not been finished either and this problem may be rectified in the future.
Me and my partner went for a 5 day break away from work and were woken up at 7am every morning by a screaming, singing teenager who was in the room next door, however I understand this is not the staffs fault and it is a hotel for families as well as couples.
These were the only things we could say we were disappointed with and as I said the staff and hotel were lovely, I think it was just the location of our room that was the problem.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.