Firstly it is not a hotel but a b and b! There are steps at the main door and inside. No one helps with your luggage or buggy.When we knocked at the door they didnt know who we were or why we were they, very unprofessional!!!
We were brought into the 'bar' which was closed and is just a normal sitting room. The staff are not helpful and very nosy! We were led up to our room by a woman in her pjs! She didnt know how much the room was or how long we were staying. We were ripped off!! It is very expensive. If you go to the main street there are nicer b abd bs for 15 pounds a night.
Our room was TINY!!! We all couldnt fit in. My friend slept on the floor as our bed was horrible with springs sticking out. It badly needs a new matress. The bed sheets had mascara and 'other' stains on them. Underneath has a waterproof sheet that was ripped with holes and stains on it also. We flipped the matress but both sides are bad. The bed was never re made for us.
The tv is small. The cups, tea, coffee and milk were never replaced along with the bins that were very small and over full. Our bathroom towels were smelly, old, stained and had holes in them and the few that we had were never changed. You can barely fit into the bathroom its so small. There isnt a proper door but a slide thing more like a bread shutter. There is very little privacy as it doesnt shut properly and no window in it also.
The window in the bedroom doesnt close properly. The shower doesnt work its either too cold or burns you! The shower door doesnt close properly so the bathroom gets soaked and becomes slippy. They offer ' free' toiletries which is a half bottle of used shower gel/shampoo and a bar of soap. Our bedrooom is by the main door so noisy. The curtains are very light so you cant sleep well. A dog barks all night out the back. There is no view but a wall. The ironing board is out in the hall as it doesnt fit in our room. We could hear a couple above us all night! I thought they would come in above us! we did not book breakfast but was never even offered a drink of water!
- Official Description (provided by the hotel):
- WELCOME TO WATERS EDGE Located in the north west’s finest seaside town of Blackpool. The Waters Edge is perfect for short breaks; it is a friendly family, offering excellent customer service and hospitality. Situated at the south end of the promenade (near Pleasure Beach Resort), our main guests comprise of couples& family’s we also welcome mixed parties and organised children’s groups. For the safety of our guests 24 hour CCTV is in operation and we also have FREE internet access available. ACCOMMODATION: We offer clean affordable en-suite bedrooms with single,twin,double & family being available. Some bedrooms have a sea view. ( complimentary) tea/coffee making facilities available in all rooms, LCD television some with DVD, central heating, towels plus a selection of toiletries being made available for your comfort. Late Keys are available for your flexibility. New Room :- From July 2013 we will have a new "Basement Holiday Flat" available comprising of lounge,diner & kitchenette, 1 bedroom with double bed plus bunk beds,bathroom with full sized bath. This flat will be ideal for a family of four. Facilities & Services: Refurbished dining room from December 2012 where you can help yourself to a selection of cereals, orange juice & help yourself to as much toast as you require while we prepare your freshly cooked full English breakfast served between 8.30 – 9.30 am – Vegetarian and other special diets catered for please inform us of any dietary requirements during the booking process -Breakfasts will be served in 2 separate sittings during the busy periods. The lounge has also been refurbished recently where you can watch TV or enjoy a game of pool or just relax with a book or your favourite newspaper. – Children are welcome in the lounge with parents' supervision. Thank you – Hope to see you soon – Josephine ... more less
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