we booked through internet paid in full recieved e mail with confirmation and when we turned up on the day of our stay we were greeted by a very rude mannered man which didnt crack a smile or welcome us at all. we were then given a form to fill out with our ages on i wasnt aware of any age restrictions when booking then to be taken to the side by this sour faced man to be told we couldnt stay as we had a 4 year old and told us we had lost our money. we explained but he wasnt bothered and then had to go find another hotel and pay again.this man doesnt deserve any custom as his attitude stinks and wouldnt refund us anything back
- Official Description (provided by the hotel):
- The 4 Star Phildene Blackpool is graded by visit Britain as 4 Star Silver Award (Guest Accommodation) with a visit Britain breakfast award, We are Ideally located 25 metres from Blackpool seafront, opposite St Chad's Headland. Just a short walk from the centre of Blackpool and all major attractions. Perfectly suited for both business and leisure guests as we do not accept children (Child Free Property), or Stag/Hen Parties. You will find more than just a warm and friendly welcome. We pride ourselves on accommodating our guests every need. We are sure to provide you with everything you might need. We feature a Wine & Coffee Bar, a pool table, a wide selection of breakfast foods (including full English, vegetarian, Gluten Free, continental and a selection of cereals). We also offer high-quality pub-grub, We are a Smoke Free Property Including electronic and vaping. Our rooms are comfortably furnished, classically decorated and serviced daily. all are en-suite with hospitality trays and complimentary toiletries. Our values are quality, service, comfort and value. We cater for singles And couples only. Limited public parking is available on street (Not Guaranteed). Open to non-residents and a member of the tourist board. For the comfort and convenience of the majority of our guests this hotel is a child free zone, (Age 18 + Only) Accordingly we reserve the right to decline entry to persons below the age of 18. ... more less
- Reservation Options:
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