I recently went for a fact finding mission to this hotel to see if I wanted to base my next holiday here. We went for coffee in the garden and sat down to wait for someone to take our order, and waited and waited. No one came so we went indoors to order. The staff were obnoxious and very self important. It was £14 for 2 coffees and a tea which took half an hour to arrive with no apology for the delay. It seemed that a select few of the guests were very favoured but the rest were an inconvenience. So my recommendation is go another mile down the road to the Swan Hotel which sits on a beautiful river, is very friendly and much more reasonably priced. The foods good too.
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