We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Don't do it!” 1 of 5 stars
Review of Windermere Boutique Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Save
You added Windermere Boutique Hotel to your Saves list
Windermere Boutique Hotel
Lake Road, Windermere LA23 2EQ, England   |  
Hotel amenities
Ranked #18 of 19 Hotels in Windermere
wigan, lancs
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Don't do it!”
1 of 5 stars Reviewed April 1, 2008

Don't be fooled by the internet pictures and blurb. This is not a boutique hotel, but a below average b&b. The fixtures are poor quality and the room we had was small and cramped. Our bedroom had dated pine furniture, not what you expect from a boutique! The only good thing was the huge spa bath, but even this was spoiled by the bathroom itself - cracked tiles, toilet right next to the bath. We arrived to people complaining about their room given the price paid and were a bit worried. We had every need to be! Breakfast was poor in a cramped setting - no way would I have considered dining here at night.

You can get much better in the lakes for a lot less money. Interesting to see the management response to other reviews is that they have high occupancy and repeat business - the high occupancy I'm sure is from people who have seen the internet.

I felt cheated by my experience here given the amount of money paid for the room.

Wouldn't return in a month of sundays

  • Liked — spa bath
  • Disliked — everything else
  • Stayed May 2007, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

609 reviews from our community

Traveler rating
    176
    173
    104
    59
    97
See reviews for
12
471
Solo
0
3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • English first
  • Any
English first
Wirral.
2 reviews
4 of 5 stars Reviewed March 27, 2008

Myself and my Girlfriend stayed for 2 nights in the superior regal suite, we really enjoyed our stay, staff are polite and friendly, and could not find fault with the hotel. Was shocked at the amount of negative feedback might be the pricing some people expect more?????

We have just booked again today!, ( absolutely loved the spa bath) staying midweek this time and the rates are really excellent.

We think that its a lovely place to unwind.

  • Liked — Luxurious spa bath, large four poster bed, Lovely breakfast
  • Disliked — very little, possibly pricey at peak..........
  • Stayed November 2007, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 26, 2008

Just got back from a 2 night stay for my and my wife's birthday. Our room, the new contempory suite, was perfect. Just as it looks in the picture on http://www.21thelakes.co.uk/. Just one niggle, that seems to be an ongoing problem. On the first morning, we had no hot water in the shower and later that evening another guest had the same problem. The receptionist told me that it often happens and she no longer calls out the maintenance man as she is now an expert on boilers herself! In fact, during our evening meal she talked about nothing else but boilers!!

The meal itself was adequate for £24 per head but i would recommend everyone book a table at the Postilion Restaurant instead. It's 10 mins walk down the hill in Bowness, the food is to die for and its only £14.95 for a 3 course meal (though with wine, water and a glass of lager the bill for 2 came to £60).

All in all, at £100 per night, the hotel is probably not twice as good as you could get for £50 but ,for a special occasion, its worth splashing out a little.

  • Liked — the bedroom
  • Disliked — lack of hot water
  • Stayed March 2008, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cumbria
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 4, 2008

After reading a few of the reviews I was a little apprehensive about what to expect from the hotel even after hearing good reviews from work friends who've stayed there. Any reservations I had were soon quashed though as we found the hotel, our room in particular very nice. Both receptionists were very friendly and only too eager to help. Our stay wasn't without a little problem... on our 1st night we couldn't get any hot water from the shower, we weren't overly bothered tho as the large jaccuzzi bath was a novel change from a shower. This problem was sorted the next day by the maintenance man after mentioning it to the receptionist.

Our room as I've said was very nice and cosy, the 4 poster bed was really comfortable, tv was good the tv in the bathroom was a nice feature and the outside hot-tub was very relaxing set in your own small private garden.

Our only complaint when checking out was that on our last morning we had no hot water from the shower, jaccuzzi bath or sink, when we mentioned this to the reception they were full of appologies and knocked the charge off the breakfast room service (which in it's self is a nice added bonus getting a good choice of breakfast brought to your room)

All in all £240 for 2 nights in Windermere, £4.50 for 8 cans of Warstiener... drinking those cans in the hot-tub in the snow...
PRICELESS!!!

  • Liked — Novel features... jaccuzzi bath, outdoor hot-tub and tv/dvd in bathroom
  • Disliked — No hot water on last day
  • Stayed March 2008, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston, Lancs
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 29, 2008

We stayed at 21 The Lakes on the 15th Feb as a Valentine treat for my husband and I. I found it on the internet and liked all the unusual rooms and booked the Contempary suite- which according to their website was voted the most romantic hotel room in Britain!!
After I booked it I checked out this website and was gutted to find mixed reviews, but my husband said we should give it a chance.
We got there about half six and as we had booked to eat in the restaurant had to decide on check in what we wanted to eat, whixh I thought was a bit unusual!! When we got to the room we found that they had given us the wrong one and we had to move, but the staff were nice and very apologetic about it.
The room itself was lovely with a huge spa bath and massage bed. It was clean and had everything we needed.
The meal in the restarant was delicious and I would recommend eating there. Breakfast next morning was delivered to our room and there was a wide choice.
The one little niggle I had was that when we checked out the next morning there were no staff around and we were left standing at reception for ages!!
I would stay at 21 Th Lakes again and would like to try one of the other rooms.

  • Liked — Lovely views and romantic rooms
  • Disliked — Not many staff around!
  • Stayed February 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 12, 2008

My Fiance and I booked 21 The Lakes for a much needed break from our very young children, prior to looking at the reviews on Trip Advisor and so we were a bit apprehensive as many were very negative, however we were not dissapointed and we thoroughly enjoyed our stay in the Wastwater Suite. The gentleman on reception was very helpfull indeed. We cannot comment on breakfast as we did not get up for it!!
Only downside and it is a very small thing is that we borrowed 2 dvd's (which we never got around to watching) from a very small poor selection and we were very suprised to be charged £3.50 (2nd one was borrowed for free!!!) for the privelage! Blockbuster dont even charge that for new releases! Anyway as i said a small thing but was put out as had just spent £260 for 2 nights and as we both work in a 3 star Hotel with leisure complex and do not charge our guests to loan DVD's as it is included in the rate.
Overall a lovely stay.

  • Liked — Sunken Spa Bath, Hot Tub and 2 floor Bedroom
  • Disliked — nothing
  • Stayed February 2008, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 8, 2008

Stayed in 21 the lakes last Summer for my aniversary.
My wife thought the web site looked excellent and we looked forward to the stay very much.
Stayed in the Grasmere Suite
On arrival we were shown to our lovely room with our own patio and own enterance.
All seemed ok, the room seemed very nice with its own hot-tube
It wasn't the room or the venue as such, it was the fact that we had staff outside around the corner smoking as we left for breakfast, which really cheapend the place.
It wasn't what you would expect from that type of establishment
The was no smiley greeting and seemed really cold, it lacked personality.
The was no personal touches that you would expect.
Breakfast was buffet, but no real choice
Was it worth the money? no way!!

  • Stayed August 2007, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WilHow, Owner at Windermere Boutique Hotel, responded to this review, March 12, 2008
21 The Lakes is non smoking, the fact that you say you saw staff outside your room smoking is unusual at this or anytime of day. Any staff on duty at the time you went for breakfast would be helping with the breakfast service. The room stayed in does open onto a shared drive, and is not owned by ourselves, and guests from our establishment and others in the area do sometimes stand in the drive for a cigarette.
We are surprised that you felt there was little choice for breakfast, we do offer a good selection, cereals, fruit juices, fresh fruit, yogurts, croissants, choice of cooked breakfast, toasts etc.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Windermere Boutique Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Windermere Boutique Hotel

Address: Lake Road, Windermere LA23 2EQ, England
Location: United Kingdom > England > Cumbria > Lake District > Windermere
Amenities:
Free Parking Restaurant Suites
Hotel Style:
#16 Romantic Hotel in Windermere
Price Range (Based on Average Rates): $$$
Number of rooms: 15
Reservation Options:
TripAdvisor is proud to partner with Priceline and Booking.com so you can book your Windermere Boutique Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
21 The Lakes Windermere
21 The Lakes Hotel Windermere
21 Lakes
Windermere Boutique Hotel Lake District

Owners: What's your side of the story?

If you own or manage Windermere Boutique Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.