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Center Parcs Oasis Whinfell: Traveler Reviews


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66% Recommend
3.5 of 5 stars 136 reviews
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Much better than expected

Center Parcs Oasis Whinfell

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4 of 5 stars
A TripAdvisor Member
N Wales
Apr 25, 2006
16/16 found this review helpful

Well, given some of the horror stories about Center Parcs at Whinfell (particularly the Winter Vomitting virus - yeuk!) I was pleasantly surprised by our visit last weekend (21-24th Apr 06). We were a group of 3 families in 2 houses. We'd requested that they be as close as possible when we made the booking, and CP were true to their word - a short hop through the woods, at most 50 metres. The accomodation was basic but clean, not new but not ragged either. The beds were comfortable and the kitchen reasonably well equipped. If you want to do cooking for a large number of people, however, I'd take your own big pots and pans.

The facilities were as expected, although too many of them were shut (particularly in the swimming centre) due to health and safety - probably not enough staff to supervise the areas but hard to know the real reason. For instance, the canyon run - a long, fairly gentle water slide that takes you outside, was only open on one of the four days we were there.

The place seems very secure, once the cars are back in the car park anyway, and the kids could cycle off for hours at a time without causing us any concern. Appearances can deceive, however, as one of the families in our group had their hire bikes nicked on the last day, from outside their villa - probably a scam to pinch the deposit they left. The staff handled it very well, though, and they got their money back.

I can't comment on the catering - we cooked for ourselves on most days, only eating at one of the cafes for lunch - it was acceptable, if a bit expensive.

I'm sure it can be pretty much the luck of the draw with Center Parcs, but you can bet that most of those that had a bad experience will write about it here, while most that had a good one won't, so I'm just trying to keep it balanced.

  • Date of stay April 2006
  • Member since April 25, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Had a great time!

Center Parcs Oasis Whinfell

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4 of 5 stars
A TripAdvisor Member
liverpool
Apr 23, 2006
6/6 found this review helpful

We stayed for the easter holiday weekend and had a great time. Nobody was ill, cabin was fine, showers were lovely. It was our first stay but we will definatley be going back.The kids (aged 9 and 12) thought the pool was fantastic and wanted to stay there all day. The only down side is that we didnt book in advance and found it difficult to get on some activities., but we will next time!!

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay April 2006
  • Member since April 23, 2006
  • I recommend this hotel for An amazing honeymoon, Pet owners, Families with young children, Families with teenagers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thumbs up

Center Parcs Oasis Whinfell

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4 of 5 stars
MrSoft 73 contributions
Apr 20, 2006
7/7 found this review helpful

Well it's obviously not the Savoy but considering the amount of hammer it gets from families & kids etc. Oasis Whinfell gets a thumbs up from me. No shortage of things to do. We stayed in an Executive Lodge during the very cold snap end Feb/early March and found the lodges perfectly warm enough, clean, comfy, great space. Bear in mind there is no central heating, just wall mounted heaters, but they quickly get the place as warm as a bakery.

Incidentally and in contrast to some reviewers we had no problems with towels - a constant stream, and more than we knew what to do with!

Location is fantastic, though visitors should note it is very much a wilderness theme - don't go expecting manicured lawns or twee drifts of bulbs - it's very au naturel but personally I liked this.

It was very efficiently run during our stay - getting that many people onto and off site was surprisingly hassle free and we found housekeeping to be prompt and very friendly. I've seen much worse housekeeping in expensive hotels.

The spa is magnificent and an absolute must. Good on them for investing so much in this.

Top notch if you have little ones; our party's kids adored the Messy Play session and also the supervised play sessions, and the mini Fun Factory bit next to one of the more decent cafes were all good finds.

Couple of gripes - main one is eating out. No doubt they're giving the market what it wants but I found the stale chip fat smell, burgers etc. depressing. The main central area looks great on TV but in reality it seems strangely cramped and just feels like yourlocal shopping mall.

One exception I must say was the Indian restaurant where the food was truly knockout and they also do a takeaway service.

Other gripe was the bike hire (which I thought a bit steep incidentally). Bizarrely they will only put a toddler seat onto the back of ladies bikes. Lucky mums. However, ladies bikes have no gears ie. ZERO and there are some nifty little hills around the site. Be warned. Dads can get macho with a trailer stuck on the back which the kids loved.

We say : go for it, no question, but some kids/families might find the setting 'boring' rather than charming. Know what to expect and you'll be happy. Yes tons to do but it's not a stage-managed theme park - you have to get out and make the most of it.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay February 2006
  • Member since April 17, 2006
  • I recommend this hotel for Families with young children, Families with teenagers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Beautiful and peaceful country setting !

Center Parcs Oasis Whinfell

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4 of 5 stars
A TripAdvisor Member
Essex
Apr 16, 2006
8/8 found this review helpful

We (family of 4) went to Centre Parks in April 2006 for 5 days. We stayed in a 2-bedded comfort lodge in Badger Wood which was very clean and spacious.

Pre-ordered some tickets for events and also the grocery pack. All were waiting for us on arrival with no hitches. A cot and highchair were also provided for our youngest.

The nightly entertainment was excellent. Our son (6)even wanted a signed poster! Good variety of things to do in the day!

Restaurants were a bit costly so we ate out for 2 nights and in for 2 nights. Definately a place to visit if you haven't been before.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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still same problems but this time - sickness bug!!

Center Parcs Oasis Whinfell

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2 of 5 stars
whashtontravellers 2 contributions
Richmond, North Yorkshire, UK
Mar 31, 2006
16/19 found this review helpful

Oasis Whinfell is on our doorstep and the children love it and it is great for them so how can you say no. However, children dont understand the cost, cleanliness, state of the beds, etc, etc. We have stayed in all kinds of lodges and every time they have been under-equipped and basic for the price. If you are in a party of 8 and are staying in a 4 bedroomed lodge you get the same sized fridge as a 2 roomed lodge, which is tiny - Our icebox this time was totally iced up so no room for so much as a pack of peas.

Because of the disasterous experiences we have had dining at Oasis in the past, this time we decided to cook our own meals - but where do you put all the fresh food??

Even the executive lodge which we paid a fortune for one year had mould around the bath, sheets that didnt fit the bed, stale duvets. Ghastly! If you are a family of 5, booking activities can be horribly expensive and not good value for money either. This visit, the fencing activity was good but couldnt get upstairs with the pram because disabled lift broke down and I was locked in as no way to release the door from inside so had to bang loudly until someone heard me and let me out. 2 very nice members of staff came to my rescue and helped carry the pram up the stairs whilst I carried all the bags, coats and other gear. Considering the sheer number of prams and pushchairs - why isnt there a proper lift?

There were no towels on arrival even though they were included in the price of the lodge. Staining on the bathroom ceiling over the bath was unpleasant.

The showers are an accident waiting to happen because even after 10 years they are still not thermostatically controlled so water temperatures are uneven - and certainly hot enough to scald a child if someone were to turn a tap on elsewhere in the lodge. There should be a warning notice in the bathrooms pointing this out.

I'm writing this today on arriving back home because I have just heard that the pool was closed a couple of weeks ago due to a sickness bug at the site. 2 of our children were violently sick last night and 2 others are feeling very unwell. We had a 3 month old baby in our party this time and there were so many tiny babies in the pool and pregnant women.

If Oasis were in full knowledge that this bug existed then they had a duty to inform holiday makers before arrival so that families with small children could make an informed decision whether or not to risk their health.

Our family is supposed to be travelling to the Isle of Mull on Monday morning, by trains and boat, a journey of 5+ hours. This is already booked and paid for. I will be livid if we can't go because we were denied prior knowlege of the Oasis bug and really, really angry if someone is sick on the journey - what a nightmare

The basic concept of Oasis is great but why can they still not get it right despite company takeovers.

I think I have said a final goodbye to Oasis - enough is enough.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay March 2006
  • Member since March 31, 2006
  • I recommend this hotel for Families with young children, Families with teenagers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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