We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“little peice of France” 4 of 5 stars
Review of Cafe Rouge

No photo provided
Got a photo?
Add it.
Cafe Rouge
Centre Parks | Whinfell, Penrith, England
Improve this listing
Ranked #104 of 133 Restaurants in Penrith
Cuisines: French
Dining options: Reservations
Restaurant details
Dining options: Reservations
Hartford, null, United Kingdom
Top Contributor
71 reviews 71 reviews
42 restaurant reviews
Reviews in 38 cities Reviews in 38 cities
24 helpful votes 24 helpful votes
“little peice of France”
4 of 5 stars Reviewed July 29, 2013

Visited a few times sat 'outside' ate and had a drink or 2 food was nice albeit a bit limited but it was what it said on the tin! staff couldn't do enough kids had a little play area to take the pressure of us grown ups!
Prices were the same as everywhere else at Centre Parcs seems to be a cartel going in the Park?
why don't they have a bit of competition and variation like everywhere else?

  • Visited July 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

20 reviews from our community

Visitor rating
    3
    8
    2
    4
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Glasgow, United Kingdom
Top Contributor
70 reviews 70 reviews
14 restaurant reviews
Reviews in 32 cities Reviews in 32 cities
40 helpful votes 40 helpful votes
“Very poor service”
1 of 5 stars Reviewed June 1, 2013

First let me say that the food when it actually arrived was quite good, however the service was about as bad as I have ever experienced in a restaurant. We booked the table for 7:15 and arrived on time. We paid a deposit of £40 to book the table. The waitress arrived and asked if we wanted drinks. We ordered a bottle of house white and a merlot red. The wine arrived and the waiter said that the merlot was out of stock but gave us a different merlot. We noticed on the menu that the wine he brought was £3 more expensive and he failed to mention that. We ordered the house red. The wait for the first course was quite long and as we had four children with us we assumed that they would bring the garlic bread for them to start. They didn't. The main course arrived at 8:45. By this time we had spoken to the waitress and then the manager. Our waitress was in all honesty about the surliest person I have ever had in a restaurant. She needs to develop a personality for this job or try a different career. When we had eventually finished the meal sometime after 10:00, the bill arrived. They had not deducted the deposit, they charged for the original red wine, however they did deduct a discretionary amount for the delay. There was also some mention of a service charge, however that was ignored as there was no real service. This is probably the worst revenue I have written on any restaurant and I would think the manager should be aware that we were not the only ones feeling as we did.

  • Visited May 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Cafe Rouge also viewed

Penrith, Lake District
 
Penrith, Lake District
Penrith, Lake District
 

Been to Cafe Rouge? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Cafe Rouge, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.