We stopped calling at this pub after some terrible experiences about 5 years ago. However, we thought we would give it another chance a short time ago..and how we regretted it. The ale i chose was undrinkable and a young barmaid asked me if i was used to drinking ale as it tasted exactly as it should do in her opinion. I am an ale drinker, as were my friends who also complained. No offer of another type or any refund was made so instead of staying a while longer and possibly eating there, we went elsewhere where the ale and service was much better.
Sadly, this is a typical experience in certain pubs in Keswick. The town is always busy so customer service and the quality of food and beer doesn´t seem to matter as there have always been new people visiting the town.
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