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“Great food every time” 5 of 5 stars
Review of Golden Hills Chinese Restaurant

Golden Hills Chinese Restaurant
70 Main Street, Keswick CA12 5DX, England
01768 773165
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Ranked #64 of 116 Restaurants in Keswick
Cuisines: Chinese
Dining options: Delivery, Late Night, Reservations
Restaurant details
Dining options: Delivery, Late Night, Reservations
Lake District, United Kingdom
Senior Contributor
28 reviews 28 reviews
18 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
31 helpful votes 31 helpful votes
“Great food every time”
5 of 5 stars Reviewed March 11, 2013

We live locally and have had a few takeaways from this restaurant and can honestly say that we have never been disappointed with the food or the service.

  • Visited March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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112 reviews from our community

Visitor rating
    54
    30
    10
    6
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Cumbria U K
1 review
“Mothers' Day treat!”
5 of 5 stars Reviewed March 10, 2013

We've been eating here for over 17 years and we couldn't fault it in anyway. Ray is particularly friendly (what an amazing guy) and all of the staff members are extremely attentive to our requirements. The food was splendid, I can highly recommend the 'Chicken in Black Bean Sauce'. As a family we have eaten Chinese cuisine in China, USA, Spain, France, Italy and many cities in the UK. So I can by far state this is the best experience ever. "Well Done" Ray and the Team. We will be back!!!

  • Visited March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, United Kingdom
Top Contributor
76 reviews 76 reviews
22 restaurant reviews
Reviews in 51 cities Reviews in 51 cities
98 helpful votes 98 helpful votes
“mum now 82 years old chooses every year to come here Mother's Day”
4 of 5 stars Reviewed March 9, 2013 via mobile

we are always made so welcome and it's the only place my 82 year old mum wants to travel 70 miles to each year for Mother's Day ... having eaten Chinese food in so many countries she still loves the crispy duck and warm welcome here.

    • 4 of 5 stars Value
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suffolk
Top Contributor
59 reviews 59 reviews
40 restaurant reviews
Reviews in 32 cities Reviews in 32 cities
43 helpful votes 43 helpful votes
“Avoid at all costs....hang on hasn't someone else said that!!”
1 of 5 stars Reviewed January 29, 2013 via mobile

Ive just had the most incredible experience here. I managed to have a 20 minute argument with a little Liverpool man who works here. I was in the completely empty restaurant ordering a takeaway. Each time i chose a dish the man added a fried rice to the order? I told him i didnt want fried rice with each dish. The reply being "you have to have it?" I then said i only wanted a few dishes and a couple of rice portions. I was told i couldnt and that rice came with each dish? I then said why should i pay extra for something i dont want? He replied "its the policy in Keswick and its common around the country" really? Not anywhere ive been! Cant i have what i want? Clearly not! I get what they want me to have. Be warned, if u, like me, only want 3 main items and a rice youll be paying above the odds for rice you dont want. He did say however that i didnt have to have the rice. I then asked how much the dish would be and he told me it was the same price! If i didnt want it i could throw it away? The mans attitude stinks and the customer is clearly never right or alloed to have what they want. Ive just thrown a load of rice away, strange that!
The irony of the situation is that if you eat in the restaurant the main dishes dont come with rice!!!!! Work that one out.....
The food quality is good. Just spoilt by the staff.
The man did point out that prices at the chinese opposite were slightly cheaper. Ill leave you to decide on that difficult decision..
Will i be back? Absolutely no way. The mans attitude and policy totally spoilt the otherwise good takeaway. Shame on you. Now i know why the restaurant was completely empty.....

    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saxmundham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Desperately poor service”
1 of 5 stars Reviewed January 29, 2013

Tried this for a takeaway - first and last time! The attitude of the little scouse waiter was unbelievable when we asked for a few dishes without rice or noodles. Apparently you have no choice but to buy a main dish inclusive of these whether you want them or not and pay the extra £2. He added that all the other restaurants in Keswick do the same as you are paying premium prices for the location although you don't have to have them if you are sat down. The food was ok but very expensive for what it was........total rip off best avoided

  • Visited January 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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