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“Very accommodating staff” 5 of 5 stars
Review of Java & Chocolate

Java & Chocolate
23 Main Street, Keswick CA12 5BL, England
+44 17687 72568
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Ranked #1 of 18 Coffee & Tea in Keswick
Certificate of Excellence 2014
Cuisines: Coffee Shop
More restaurant details
Restaurant details
Dining options: Breakfast, Delivery, Outdoor Seating, Takeout
Description: An independent quirky coffee shop. Specializing in Coffee and Cakes.. It is also dog friendly. We have outside seating situated in the market square for those warm sunny days.. We also have upstairs seating with large comfy sofas perfect for those cold winter days.. We have a 4 tier chocolate fountain perfect for a little treat or even to keep the kids occupied while you sit back and relax with a perfect cup of coffee... Need we say more!!
Glasgow, United Kingdom
1 review
“Very accommodating staff”
5 of 5 stars Reviewed July 28, 2014 via mobile

We popped in on a very hot day and we're looking for ice cream for our young son, although they didn't sell ice cream the kind lady offered to put some of the ice cream she used for iced drinks in a cup for him. A very nice touch that not every cafe would probably do.

Visited July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauras1991, Manager at Java & Chocolate, responded to this review, October 17, 2014
Thank you for taking the time to right a review we were more than happy to help and we hope that he enjoyed it...
Many thanks Java Coffee Shop
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172 reviews from our community

Visitor rating
    118
    44
    8
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Leicester, United Kingdom
Contributor
15 reviews 15 reviews
5 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
“Nice iced mocha”
5 of 5 stars Reviewed July 27, 2014

I had a lovely iced mocha, very cooling on a hot day and average price for the size. Rather give my money to a small business than a huge corporation

Visited July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauras1991, Owner at Java & Chocolate, responded to this review, October 17, 2014
Thank you for your review, I am glad that you enjoyed your coffee. Next time you should try one of our cool creamy frappes....
Many thanks Java Coffee Shop
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork, Ireland
Senior Contributor
21 reviews 21 reviews
16 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
“Only so so ”
2 of 5 stars Reviewed July 19, 2014

Came here for a quick refreshment and found the staff member to be quiet rude ordered a smoothie and a soft drink but had to ask for glass and also for her to open the soft drink for me as it was capped and u needed to use a bottle opener!!!! I got a strange look when I requested this.....nice cosy feel to the cafe but just a pity the staff member wasn't efficient and friendly.

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauras1991, Owner at Java & Chocolate, responded to this review, July 22, 2014
hello there,i can only apologize for the member of staff that served you that day,and if that was me, i too would have felt a little annoyed, i am most surprised by this because we are always been praised on our friendly manner,i must say though i think your overall rating was a little over the top.... still all i can do is apologize.

many thanks

Java
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Top Contributor
52 reviews 52 reviews
34 restaurant reviews
Reviews in 32 cities Reviews in 32 cities
44 helpful votes 44 helpful votes
“Light break”
4 of 5 stars Reviewed July 9, 2014

First of all I ordered the flapjack and it was very sticky and it fell apart as soon as I picked it up it fell apart. The staff were courteous.The tables had been clean but there was some kind of cards on every table containing some difficult questions. But they were extremely dirty. Overall I enjoyed this little break.

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauras1991, Owner at Java & Chocolate, responded to this review, July 16, 2014
Thank you for your review,sorry to hear about the flap jack incident!and also sorry to hear you had trouble answering the trivial pursuit cards...... maybe we should get the junior cards in for the kids,thank you for bringing this to my attention i will act on this immediately, as for the cards been extremely dirty i can only apologize and all cards have been replaced... saying this i'm pleased to hear this did not ruin your overall enjoyment,many thanks from all of us here at Java.
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Penrith, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Delightful coffee shop.”
5 of 5 stars Reviewed July 6, 2014

Continuously lovely food and drink at Java (especially the hot chocolate if you're a chocolate lover). Delicious milkshakes too. Staff are consistently excellent, lovely friendly manner from all. Pleasure to visit.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauras1991, Owner at Java & Chocolate, responded to this review, July 15, 2014
Wow thank you for all your compliments,my girls especially love you for that compliment,and i also agree with you on the hot chocolate and milkshake comment too.We hope to see you soon ,many thanks for your review,and thanks from all of us here at Java.
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