Temporarily unable to negotiate stairs we took a table near the counter downstairs. We had to ask for it to be wiped clean! The table was in a windy and cold spot. The coffee was poor, very weak. The bacon sandwich was made from a crispy air filled muffin and was very dry to eat. What really lowered the tone was management issues being discussed in loud voices by men in white trilby hats. We got the feeling that staff were unhappy. A poor return for £9+. Would not go again. Plenty more to choose from.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
December 13, 2013
I am sorry you didn't enjoy your visit. As you point out the coffee bar is downstairs, and as we are in the depths of winter there will always be a change in the air temperature when the door is opened. Not much we can do about that I am afraid. As for the staff talking, I will ensure that this does not happen again but thank you for bringing it to our attention.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.