Friendly, helpful staff - good location for Kendal and the train station. Hotel is 'tired' with rooms and general upkeep not the best. Restaurant food was a hit and miss affair - some dishes were pretty good, others were really poor quality. Simple things such as breakfast, no fresh fruit on offer and the turn over on certain items was not high enough - leaving food under hot plates for far too long to even consider eating. River views nice - shame cannot have the windows open as smoking area below the rooms from the bar downstairs. Deliveries for the hotel being left in the lobby all day, cleaning products for the bathrooms left under the sinks and other communal areas either in poor condition or untidy. Overall would have given a 2 star, however the staff made the difference.
- Official Description (provided by the hotel):
- The Riverside Hotel is situated on the banks of the River Kent in Kendal only a short walk from the famous Lake District market town centre. The hotel is conveniently situated for all the Lake District attractions and is only a ten- minute drive from Lake Windermere.The hotel has 48 en-suite bedrooms plus two suites one of which has a four poster bed. All the bedrooms have river view and include hospitality tray, freeview television, free wifi, direct dial telephone, hairdryer and ironing facilities. Free parking is available to residents. ... more less
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- Also Known As:
- Riverside Hotel Kendal, Lake District