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“a fantastic hotel for a relaxing stay very helpful and friendly staff, great food” 5 of 5 stars
Review of BEST WESTERN PLUS Castle Green Hotel In Kendal

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BEST WESTERN PLUS Castle Green Hotel In Kendal
4.0 of 5 Hotel   |   Castle Green Lane, Kendal LA9 6RG, England   |  
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Hotel website
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Hotel amenities
Ranked #1 of 17 Hotels in Kendal
Certificate of Excellence 2014
Cambridge
1 review
“a fantastic hotel for a relaxing stay very helpful and friendly staff, great food”
5 of 5 stars Reviewed April 6, 2010

We stayed here for 1 night -wished we could have stayed longer but hotel was booked - great service and hospitality from all staff. Enjoyed using Leisure Club facilities - staff couldn't have been more friendly and helpful. Ate in Alexanders Pub -great food and ambience. Our room was extremely comfortable lots of little extra touches and the towels were really thick and luxurious. Breakfast was delicious with plenty of choice. We would definately recommend this hotel.

  • Stayed April 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lizduncan1, Sales Manager at BEST WESTERN PLUS Castle Green Hotel In Kendal, responded to this review, April 14, 2010
Thank you for your kind comments. I'm glad you particularly enjoyed the Pub as it has been recently refurbished and we have a new chef.

I have passed your comments on to the team and we all look forward to seeing you again soon.

Regards
Liz
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1,125 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (297)
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English first
Southport
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 31, 2010

Went on a business meeting here. Very clean and tidy. Meeting rooms had all the items you'd require bit of a squeeze for lunch nice break out area. Excellent Bedrooms. Breakfast very good. A bit of work going on at the time but apart from that a really pleasant stay. Thanks

  • Stayed January 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lizduncan1, Sales Manager at BEST WESTERN PLUS Castle Green Hotel In Kendal, responded to this review, April 5, 2010
Thank you for your comments. January is a busy time for refurbishment as you can imagine so glad it didn't effect your meeting in anyway.

Liz
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Warrington, United Kingdom
Top Contributor
62 reviews 62 reviews
41 hotel reviews
Reviews in 40 cities Reviews in 40 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 29, 2010

A word of warning to Googlers. Check the location of the hotel on the website. Google put it on Strickland Gate in the centre of Kendal. It's actually a few miles away from the centre (about thirty minutes walk).

The hotel is very large and split across many levels. It was a strong five minute walk from the car to the room and though there are parking places slightly nearer, they are few and soon taken. It's a friendly and professionally run hotel. We asked for a bath and had a room change to accommodate us without fuss.

Buffet breakfast was good - about average for this kind of hotel and everything about the stay was pleasant.

There was onlky one problem. One night cost nearly £140 in March - which is simply far too much. I would say £90-100 / night is about right for the hotel. Charging what they did set an expectation which it had no chance of meeting.

All in all - a good hotel. Just watch those prices.

  • Stayed March 2010, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ilkley
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 24, 2010

Stayed at this hotel midweek for a mountain bike trip.

The hotel is situated about a mile outside Kendal but has wonderful views of the surrounding countryside. They have obviously spent a lot of money refurbishing not only the hotel but the Alexanders Pub inside the grounds.

The whole ambience of the hotel is friendly, clean and modern. The room was immaculate and roomy with lots of fluffy towels.

The spa was clean, steam room relaxing and agin staff vry friendly..

For the money I can't praise the hotel enough. It could easily be a 4 star hotel. Well done and keep it up. Will use again.

  • Stayed March 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lizduncan1, Sales Manager at BEST WESTERN PLUS Castle Green Hotel In Kendal, responded to this review, March 29, 2010
Thank you for your comments Mark.
We've spent over £2million in the last few years on refurbishing every aspect of Castle Green, the Pub being the latest to get a make over. I'm glad you enjoyed your stay with us and look forward to seeing you again soon.

Liz
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Scotland
Top Contributor
106 reviews 106 reviews
56 hotel reviews
Reviews in 58 cities Reviews in 58 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed March 16, 2010

Back again at this firm favourite. Usually eat in the Pub which has undergone an amazing refurbishment but it was full the night we stayed. So we opted for the restaurant and boy are we glad we did. We had the most outstanding meal. Infact I'll go as far as to say it was one of the best meals we have had and at £25 for the set menu it was outstanding value for money. Thank you to all the team there, the Hotel is really relaxing, our rooms were faultless, breakfast was exceptional - it will be difficult to beat this visit. 10/10

  • Stayed March 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lizduncan1, Saled Manager at BEST WESTERN PLUS Castle Green Hotel In Kendal, responded to this review, March 29, 2010
Glad we finally got you in the restaurant! It's going to be a difficult decision on your next visit, though.

See you both soon.
Liz
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Tarporley, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 14, 2010

Stayed at the Castle green for 2 nights, purely to relax. Room was very nicely decorated, clean, warm and quiet. Hospitality tray was well stocked with tea ,coffee, hot chocolate and biscuits. Ate at the" pub in the grounds" Friday night, they have a varied menu and is very reasonably priced, you have to book a table as they do get busy. Ate in the hotel on Saturday night, their menu is varied, and the service very good. The breakfast was good, cold and hot buffet with plenty of choice. The hotel was fully booked both nights but did not feel overcrowded at all. The spa offers a variety of treatments. The staff are all very friendly and helpful. There is free wifi throughout the hotel which i used with no problem.

  • Stayed March 2010, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lizduncan1, Sales Manager at BEST WESTERN PLUS Castle Green Hotel In Kendal, responded to this review, March 23, 2010
Thank you for your comments. Glad you had such a fantastic and relaxing time. I'll pass your comments to the rest of the team.

Liz Duncan
Sales Manager
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Barrow in Furness
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 5, 2010

What a great hotel and town. Could not find on thing wrong with this hotel and the surrounding country side is spectacular. can not wait to go back. we have decided that we are going to go there at least three times a year and im trying to get my partner to let us have our wedding there next year. The service was second to none and the food was lovely. the staff were really freindly and the swimming pool was really nice and warm, the spa/sauna was really invigarating and i felt really relaxed after just one night.

Keep up the good work and hope to see you all again soon

  • Stayed February 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Castle Green Hotel In Kendal

Address: Castle Green Lane, Kendal LA9 6RG, England
Phone Number:
Location: United Kingdom > England > Cumbria > Lake District > Kendal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Kendal
#1 Family Hotel in Kendal
#1 Business Hotel in Kendal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PLUS Castle Green Hotel In Kendal 4*
Number of rooms: 99
Official Description (provided by the hotel):
Best Western Large Hotel of the Year 2014, Hotel Restaurant of the Year 2014 (England & Wales) Best Western Fans Favourite 2014, Cumbria Tourism Large Hotel of the Year 2014, Trip Advisor - Certificate of Excellence 2014 - No. 1 Hotel in Kendal. Other Awards include Hotel & Team of the Year 2013 & Best Western Best Conference Venue 2013. Independent, family-run Four Star Hotel situated in 14 acres of gardens & woodland, 5 miles from the M6 & 8 miles from Windermere. Extensive Conference & Banqueting facilities, recently refurbished 2AA Rosette Restaurant, Westmorland Pub in the grounds, health & fitness club and 99 bedrooms including four Executive, seven Balcony and three Family rooms. ... more   less 
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Also Known As:
Best Western Kendal
Hotel Castle Green Kendal
Kendal Best Western
BEST WESTERN PLUS Castle Green Hotel In Kendal Lake District

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