I stayed here for two nights in November. The price was low and the situation convenient for the station, but I will not be returning.
There was no heating in the bathroom and the windows in there and in the bedroom did nothing to keep out the drafts or the road noise. There were only two sockets in the bedroom, (neither of which were near the bed) so I had to juggle the TV, kettle, heater, phone- charging and use of my laptop. I reported these concerns to reception hoping that the bathroom heater might be fixed and a multi-block or extension provided, but nothing was done.
Breakfast was ok and supper in the evening was good, but as I was feeling chilly and unwell, I checked out a day early. I was told that the staff present could not authorise a refund as I had booked through a booking site, but to call the manager. When I eventually got hold of him three days later, he also declined to issue a refund, was unpleasant and sarcastic and hung up on me. Appalling.
- Also Known As:
- County Hotel Kendal
- County Hotel Kendal, Lake District
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline and TripOnline SA so you can book your County Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.