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“Modern Luxury in the heart of Lakeland” 4 of 5 stars
Review of The Daffodil Hotel & Spa

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The Daffodil Hotel & Spa
4.0 of 5 Hotel   |   Keswick Road, Grasmere LA22 9PR, England   |  
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Ranked #6 of 12 Hotels in Grasmere
Leeds
Top Contributor
306 reviews 306 reviews
48 hotel reviews
Reviews in 104 cities Reviews in 104 cities
116 helpful votes 116 helpful votes
“Modern Luxury in the heart of Lakeland”
4 of 5 stars Reviewed September 1, 2012

We stayed at the Daffodil between 29-31 August. At the time of staying, we were told the hotel had only been open 5 weeks and there were some elements of the operation that reflected this and which I feel need noting.

Without being too critical of what is clearly an outstanding hotel, most staff seemed unsure of their roles and there was clear confusion at meal times especially as to who was performing which role. For instance, the restaurant manager appeared to lack any organisational skills, floating from one task to another with no apparent plan and it was evident from the reaction of the waiters and waitresses, that his attempts to organise merely created more confusion. There seemed to be no organisation as to who was bar staff, who was waiting on tables, who was seeing guests to their tables, who was clearing and resetting tables etc. An example being that having booked a table for 8pm, we arrived on time to be told by the manager that a table would be prepared for us (despite the fact the restaurant was almost empty) and to take a seat in the bar area. This we did but no one asked if we wanted a pre-dinner drink. Then almost 10 minutes later, I ordered drinks myself from the bar, at which point the manager came and asked the barman to go and prepare our table, leaving the bar unattended and us still waiting for our drinks. What had the manager been doing in the 10 minutes we had been sat in the bar? After a further 5 minute wait, I re-ordered the drinks via a female colleague and a further 5 minutes later, the restaurant manager returned to take us to our table, a full 20 minutes after our arrival in the restaurant for our pre-booked table. Clearly some lessons in how to organise roles is needed.

My second piece of constructive feedback for the owners of the Daffodil would be to make the entrance and reception a little more inviting. It is quite grand, very spacious and minimilistic. But it lacks warmth and is not especially inviting. It needs a splash of colour or a plant or two, to give it a welcoming feel.

I found it a little odd that although there are 2 bars in the hotel, neither bar is homely or especially comfortable. Given the hotel is in the heart of the Lakes, a bar in which to unwind and relax after a day on the fells I feel is a must. The first bar is actually located in the reception area, and from the 2 occasions I used it, it appears the receptionist doubles up as the bar tender. Fine if there is no one checking in or making enquiries of reception, not good if there are. The second bar is in the dining room, which from my experience mentioned in my earlier feedback, was a less from enjoyable experience

My final piece of constructive feedback is in respect of the spa. What a wonderfully luxurious experience the spa facilities provide. The finest. However, what a shame that having sold the spa facilities in some of its own literature as being a god send after a day on the fells, the hotel chooses to close the spa at 6pm, rendering the facilities useless if you are coming back from a days hike. A real shame and a lost opportunity. Surely having the spa open until say 8pm gives guests the chance to enjoy what is a fabulous facility.

The above points are merely thoughts on which I beleive the Daffodil can make itself even more of an outstanding hotel than it is clearly going to be already. The rooms and bathrooms are fabulously luxuriuous and comfortable, the outside terrace offers splendid views of Grasmere lake and the fells. The hotel location is not a 5 minute stroll from the heart of Grasmere village, is across the road from Dove Cottage, the food is excellent, parking plentiful and the spa, well, it is a fantastic relaxing experience.

We would definitely return.

Room Tip: Choose a Lake View Room
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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866 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (336)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Nice, France
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 28, 2012 via mobile

The hotel is located close to Grasmere opposite Dove cottage with great views over the lake. Very accessible and plentiful car parking. The hotel itself is contemporary in interior design. The experience is luxurious. The rooms are large as are the bathrooms and beds (7'). All furnished and carpeted to a very high standard.

The staff are enthusiastic and pleasant, eager to help. The breakfast is really good with a wide selection of items and fresh. Dinner also was a very good experience. In conclusion what I liked about our 3 nights at this hotel was the comfortable ,relaxing and non fussiness of our stay - a quality experience and we hope to return.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2012

Stayed at the daffodil for my birthday weekend!! August bank holiday. The hotel is beautiful in a lovely setting with beautiful views all around. Our room 324 was lovely with great views of both the fells and the lake, it was very spacious with a huge bed and the room was done to a very high standard we had a lovely bathroom with a large bath and a walk in shower with complimentry Molton brown toiletries.The spa was amazing the steam room is the biggest I have ever been in and the pool was fab.
We had a meal in the restaurant both nights and the food and service was amazing. We found all the staff very helpful and friendly and Anna on reception was so kind she even gave me her own umbrella to take into town when it was pouring down!! ( you don't often find that service )
Overall we had a great weekend and have booked to come back for a pre-Christmas break 21st-23rd December

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2012

Just visited here for two nights on aKGB deal .Superb value.The staff are friendly and cant do enough to help,The food both evening meals and breakfast are to a very good standard.The room was spacious and well stocked with tea,coffee etc even bottled water.Molton brown toiletries where an added luxury.As an added bonus the spa was open .wow so relaxing.The hotel was very clean and only been open 4 weeks so the grounds have obviously yet to mature.Overall a superb visit and can't wait to return.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 23, 2012 via mobile

Lovely hotel. Although they don't advertise too much about allowing pets, we paid £15 per night for our dog to stay and there was no problem with her coming in and out of the hotel. The gardens will not be ready for quite a while surrounding the hotel but that dosnt take anything away from the hotel as the surrounding land is beautiful. Breakfast sensational. A few extra sausages for the dog were taken( £15 doggie b+b ) can't wait to return next year so see how it looks

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, England, United Kingdom
1 review
5 of 5 stars Reviewed August 23, 2012

Recently stayed at the Daffodil and it was a great couple of days, we got a great voucher deal and paid £129 including breakfast for both of us....amazing value.

As per the other reviews dont be put off by the landscaping going on around the hotel it didnt effect our stay at all.

When we walked into reception our first impressions were wow, the staff were very welcoming and a special mention for Warren who offered to give us a tour of the hotel and facilities and he was really helpful and approachable.

We had another wow when we walked into our room, it was beautifully decorated, spotlessley clean, the bed was massive and really comfortable, the bathroom was fantastic and a pleasure to use and the free bottles of fizzy and still water were a nice touch.

Didn't get to use the pool and spa facilities as they were not ready, as we knew this in advance it was not a problem however like the rest of this hotel they look top notch and will look forward to using them on our next visit.

Our third wow moment came when we went to sit on the outside terrace overlooking the lake, it was so tranquil and quiet, just at that moment a small deer wandered out of some trees and passed about 50 feet in front of us...not something you see every day.

My wife commented that the terrace was lacking some nice flowers etc to brighten it up, the day after the flowerbeds were full of flowers as if by magic.

Breakfast in the hotel was buffet style and delicious with everything you would expect from a full english, the staff were really nice and happy to chat if you wanted to, they remembered our names from checking in too which was really nice.

Both nights we stayed we took the short walk into Grasmere and enjoyed the various pubs and cafe's, its a lovely little place with some interesting shops.

All in all this hotel is highly recommended, a big thanks to all the staff for making it such a great couple of days.

I only have one piece of constructive critisism, the bar areas i.e in the reception and upstairs next to the dining area are not really comfortable places to sit and have a drink and seem a bit impersonal, the seating is not that comfortable, perhaps a few more comfey chairs and a bit of music would help.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 22, 2012

we stayed for two nights through kjb deals £129.00 b/b at the beginning of August,beautiful setting,lovely room,specially the huge bed.tastefully done,pleasant staff and good restaurant,excellent breakfast.however the rooms to the east wing of the Hotel to be taken with caution,as they are on a busy road.The Hotel has only been open recently therefore there are few teething problems.We had to wait 45 minutes for the main course to arrive and no one bothered to ask us for the sweet menu.morning newspaper never arrived,other than that good value.on the edge of beautiful village of Grasmere.

Room Tip: Rooms on the west side are quieter & have a lake view.
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Daffodil Hotel & Spa

Address: Keswick Road, Grasmere LA22 9PR, England
Phone Number:
Location: United Kingdom > England > Cumbria > Lake District > Grasmere
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #6 of 12 Hotels in Grasmere
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Daffodil Hotel & Spa 4*
Number of rooms: 78
Official Description (provided by the hotel):
On the shores of Grasmere Water, The Daffodil Hotel & Spa is located in the heart of the Lake District. Surrounded by stunning Lakeland scenery, The Daffodil is the Lake District's newest luxury hotel. The hotel reopened in July 2012 after a major redevelopment which has resulted in 78 new bedrooms including 14 luxury Suites, a Spa with thermal suite, extensive function rooms and a lake facing restaurant serving fantastic British food with a contemporary twist. ... more   less 
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