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“A good night (again) at The Trout Hotel (Cockermouth).” 4 of 5 stars
Review of The Trout Hotel

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The Trout Hotel
4.0 of 5 Hotel   |   Crown Street, Cockermouth CA13 0EJ, England   |  
Hotel amenities
Ranked #2 of 9 Hotels in Cockermouth
Certificate of Excellence 2014
Cumbria UK
Top Contributor
85 reviews 85 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
63 helpful votes 63 helpful votes
“A good night (again) at The Trout Hotel (Cockermouth).”
4 of 5 stars Reviewed April 9, 2014

We actually stayed overnight in a quiet room at the back overlooking the river on this occasion. The room was very spacious & modern & the bathroom was lovely. As far as we were concerned the room had everything we needed (including hairdryer (ask for robes & slippers) & tea making equip't & a good flatscreen TV). The bar & eateries were fine & the staff pleasant (as used previously & we will use again). The breakfast most varied & quite fulsome & well produced to order from the cheerful ladies working there. Overall, we were very happy here & wouldn't hesitate to recommend it - it is located right on the side of the town so only about 2 minutes walk away & right next-door to William Wordsworth's House (with plenty of parking at the hotel). Cockermouth itself has a quite a number of eateries & small shops is itself well worth a visit.

Room Tip: Rooms overlooking the front of the hotel will also overlook the main road. The rooms at the back ove...
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  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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405 reviews from our community

Traveler rating
    262
    100
    27
    13
    3
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67
205
5
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Edinburgh, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 8, 2014

We were invited to a wedding at the Trout and stayed in a magnificent room overlooking the river. The wedding was super with excellent food and attention. I have eaten in the restaurant many times without cause for complaint. This is the first time I have stayed and was a little shocked at the high price especially when they were doing us a special deal. we did take a few rooms. This would not stop me from staying there in the future.

Room Tip: Go for room 114. you will not be disappointed.
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  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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ATLANTIC BEACH
Top Contributor
94 reviews 94 reviews
15 hotel reviews
Reviews in 46 cities Reviews in 46 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed April 7, 2014

Service was very poor. Did not feel welcome at all. Menu was a step up from a mall bar. Food took forever. Twenty minutes for a scotch egg!. Soup was tasty but the portion was small and the choice was tomato not very inventive. I think being the only joint in town stems the competitive edge a restaurant needs.

Room Tip: Maybe the rooms are good but eat elsewhere, either that or pre order your meal an hour in advance
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  • Stayed March 2014, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bury St. Edmunds, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 6, 2014

My wife is confined to a wheelchair, cannot stand unaided and needs the highest level of facilities in a disabled room; this has always been hard to find (to be honest, the best/most reliable has been Traveldoge/Premier Inn etc since you know exactly what you're getting).

The Trout hotel disabled room (104 - don't know if there is another?) was superb; large room for turning a wheelchair and a walk-in en-suite wet-room with similarly large turning space and a great shower (with fold down seat for those who can use it), drop down grab rails (and others) everywhere, sink easily accessible. In short, really well designed, comfortable and warm (too warm in fact & it took some getting to grips with the under-floor heating control). The room and other areas are all on the ground floor, where the only issue is the heavy doors to open for wheelchair users (including the room door) - could do with some power assisted opening. The room in general was decorated (very recently, possibly 2009 flood-related?) to a very high standard. It was cosy and welcoming with a huge, comfortable bed. First class.

In terms of other (non disabled related) features, the hotel is well maintianed and cosy. It has a friendly, relaxed atmosphere and the staff are all very helpful.

For the hotel management, I would say you should promote the disabled room a bit more (eg up front on the website); when I first enquired, I wasn't told that you had a dedicated disabled room, just that we would "be ok" in most of the rooms. On booking, another member of staff outlined it a bit better.

Top marks though to the hotel; I can thoroughly recommend The Trout in general and the disabled room in particular.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lancaster, United Kingdom
Top Contributor
50 reviews 50 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 31, 2014

My wife and I have just returned from a one night stay at this great hotel. We just wanted to get away for a night on our own without kids and dogs, we were not disappointed. Our room was executive, fairly large, with all the usual bits and bobs and two armchairs. Reception staff on arrival were friendly and helpful. We decided to eat in the hotel's Bar and Bistro, as the main restaurant was fully booked. Bar staff were very professional and friendly, however, it did get very busy with non-residents using the facilities. We had to wait a while for a table, but enjoyed a couple of drinks whilst waiting. Once sat down, we were not disappointed. The food was freshly prepared, hot, tasty and plentiful. In all honesty, we probably over indulged as the portions are quite large. Had a good nights sleep. Room was on side of main road, but didn't hear any traffic. Breakfast was great, staff very friendly and attentive. Choice of juices, cereals and muffins, then choose from continental or full Cumberland, which was hot and very tasty. My wife likes her fried eggs massacred, the chef did this to perfection!!! On checking out, reception staff advised us that if we booked again, to ring hotel direct, as we may get special offers or free upgrades. Would highly recommend this hotel.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chester, United Kingdom
Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed March 23, 2014

My husband and I have just returned from the Trout Hotel in Cockermouth after a 2 night stay. We had been so looking forward to a couple of nights away and our first impression on arrival from promising, the decor was lovely and day 1's reception staff were very welcoming. We were shown to our room and that should really have been all the there was to say! Unfortunately about 11pm that night we were woken by the sound of a water pump in the roof space that appeared to have a fault and caused the room to vibrate every 15-20 seconds, after 40 mins of hoping it would stop I went to see the night guard, he very kindly came to see our room and said it was best if we moved for the night, so at midnight in our PJ's we went to another room on the other side of the hotel and collapsed into the bed. We slept very soundly until 6.45 when an extractor fan kicked into life right outside the window, so we got up,went back to our original room and decided to go breakfast. Breakfast was superb, faultless and the staff very attentive. So a little bleary eyed we went about enjoying our day, having spoken to the reception staff we were persuaded to move yet again to another quieter room.

Our new room was much smaller, so we enquired as to if it was the same standard as the original room and told, yes! By this point the whole experience was beginning to grate on me, a rather crappy nights sleep, 3 room moves and thought of paying £100 a night for the experience, I was not impressed. I spoke to the receptionist, I explained that this was not really acceptable. We were not here on business, this should have been a rest for us, not to go home more exhausted than when we arrived. I asked for a partial refund on our first night and got the grand total of £20 off our bill and free upgrade if we come back! There is not a chance we will be back, £20 off our bill when all we wanted was a good night sleep, not much to ask for £100 a night room but at the Trout Hotel, and this member of staff, forget it!

Room Tip: Ask if your room is near any extractor fans or water pumps!
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  • Stayed March 2014, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 23, 2014

We stayed here for one night to access walking in the Lakes. The room was well presented and recently refurbished.
The breakfast was high quality and the standard of service was high.
Good value and worth a look if staying in cocker mouth.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Trout Hotel

Address: Crown Street, Cockermouth CA13 0EJ, England
Location: United Kingdom > England > Cumbria > Lake District > Cockermouth
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Cockermouth
#1 Business Hotel in Cockermouth
#1 Family Hotel in Cockermouth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Trout Hotel 4*
Number of rooms: 49
Official Description (provided by the hotel):
From the moment you arrive at the Trout Hotel you will receive a warm, friendly welcome. We are an independent hotel, run by a close-knit team of caring, enthusiastic people who go out of their way to make you feel at home, comfortable and relaxed.Our idyllic, picture postcard setting on the bank of The River Derwent in Cockermouth and the calm, relaxing atmosphere, will help you instantly feel at ease. The luxurious, soft furnishings will help you unwind. Our thoughtful, attentive team will see to your every need. We understand that doing the little things well is what makes your stay with us so special. It’s also the reason why we welcome back so many of our friends year after year. ... more   less 
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Also Known As:
Trout Hotel Cockermouth
The Trout Hotel Cockermouth, Cumbria

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