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“Not a 4* Hotel” 2 of 5 stars
Review of The Fisherbeck

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The Fisherbeck
4.0 of 5 Hotel   |   Lake Road, Ambleside LA22 0DH, England   |  
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Ranked #3 of 12 hotels in Ambleside
southampton
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Not a 4* Hotel”
2 of 5 stars Reviewed August 2, 2013

I do not usually write bad reviews, I would rather write a good one but I feel I must share my views in this case. We have just returned from a planned road trip through Wales & The Lakes & as usual I did my homework & booked what I thought were three 4* Hotels. The previous two were as described and we were very happy but we were very disappointed with this one which is advertised as a 4* Hotel but is at best a 3* B&B. In agreement with the previous review, when we arrived at The Fisherbeck, my daughter was struggling with her case & the receptionist suggested that she leave it at the bottom of the stairs and that my husband come back for it, which he did. The room was small & the colours throughout were gaudy. There was mold around the bath, scuffs on the walls, cheap chipped furniture and no bedside lamps for reading, only spot lights on the ceiling. The beds were old & I was rolling towards the middle as my husband is a lot heavier than me. But the noise was the worst, we had a family above us which kept us awake plus we heard every flush of the toilets in the 2 rooms next to us and the cisterns refilling. We were booked in for 3 nights but left after 2, spoiling our well earned holiday. I have no problem with staying in an establishment such as this but if it is described as a 4* Hotel and I am charged as such, I expect to receive the service and comfort that I have paid for. On the plus side, the breakfast & location is good and people were friendly.

  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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314 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • German first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 1, 2013 via mobile

In response to a poor review a week earlier, I have to respond with a review of my own. I am very used to staying away in hotels regularly, both for business and social occasions. Yes, The Fisherbeck is not a 5*, 100+ room hotel, but neither is it just a bed and breakfast. I have NEVER had service as personal as this in any of the hotels I have previously stayed in. The attention to detail in the rooms is fantastic. The rooms are spotless every day. A little fairy magically returns your room to an impecable state when you go out each day. The breakfast choice is the best I've ever encountered and quality of cooking superb. The owners and their staff take an interest in you without being overbearing. I can only find one fault. When the hotel is full, there are not enough parking spaces. This leads to a very awkward feeling that you do not want to take your car out for fear of losing your space. The solution of boxing in cars and leaving keys at reception is not really acceptable for the money you pay per night. I'm sure a solution to this could be found by using the car park next door and getting the parking fee knocked off your bill. Overall, my wife and I thoroughly enjoyed our stay and would recommend to anyone for any occasion.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 1, 2013 via mobile

Just returned from 2 nights stay at the Fisherbeck,could not fault anything about the place,spotlessly clean,lovely room and great staff,and the breakfast is outstanding,top job Fisherbeck will happily recommend to anyone ;)

Stayed July 2013, traveled as a couple
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GillianLane, Owner at The Fisherbeck, responded to this review, August 3, 2013
Thank you so much for taking the time to write your review.

We seem to have ticked all the boxes so thanks also for being so complimentary.

I do have a current theory though that this fabulous weather is making every stay here in the Lake District just that little bit better!!!!

I do hope we will be able to welcome you back if you are ever planning a return trip to Ambleside.

Kind regards

Gillian Lane
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Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 29, 2013 via mobile

A weekend walking in the Lake District. Stayed at the Fisherbeck for two nights. Very good accommodation, great breakfast, and short walk into town for bars & restaurants. Car parking on the road wasn't a problem and Fisherbeck gave me a parking disc. My room was a single, which was small but perfectly comfortable.

Stayed July 2013, traveled solo
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GillianLane, Owner at The Fisherbeck, responded to this review, August 3, 2013
So very glad you had a good weekend away walking in the Lake District.

Our single room was refurbished last year and although not a large room it is a great favourite with our loan travelers who appreciate having a very good sized full en-suite bathroom.

Hope we'll see you again if you are heading this way.

Kind regards

Gillian Lane
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Dumfries, United Kingdom
1 review
5 of 5 stars Reviewed July 29, 2013

Cracking Hotel in a spot on location with spotless modern room & bathroom.
We found the staff very friendly & attentive. Discovered a nice birthday suprise of Champagne when returned to room. Lovely breakfast with great choice.
Will defenitely return.

Room Tip: Garden rooms & first floor rooms with balconies. Spa bath/shower bathrooms of good size.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GillianLane, Owner at The Fisherbeck, responded to this review, August 2, 2013
Thank you very much indeed for writing your review and we so pleased that you had an enjoyable time away for your birthday.

So glad you enjoyed our breakfasts and that the staff were helpful. We will pass your comments along to them. I know they really appreciate the fact that people think they are doing a great job. We certainly couldn't manage without them.

Enjoy this fabulous summer.

Kind regards

Gillian Lane
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Bridgwater, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 28, 2013

We looked forward to this holiday for a whole year and had another wonderful stay with Ray and Gillian and were certainly not disappointed! We arrived on 6th July and spent 2 incredible weeks relaxing at this lovely hotel, enjoying its comfort and beautiful surroundings. We were greeted with some bubbly on arrival, a lovely gesture! Room 2 has wonderful views from its balcony and is superbly presented throughout with a luxurious bathroom. Breakfast is always a delight, with some lovely 'breakfast specials' and attention to every detail by the great staff team. We absolutely adore holidaying in Cumbria and have booked this wonderful hotel again for another 2 weeks next year - can't wait!!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GillianLane, Owner at The Fisherbeck, responded to this review, August 2, 2013
I think that the most incredible thing about your 2 week stay with us this year was the quite unreal hot weather that we had and my memories of you are watching you sit, quite often in the shade reading away for hours on end and being totally relaxed. That is exactly what a holiday should be all about, interspersed with activities as and when you feel inclined, and the Lake District certainly has plenty of activities to choose from.

It will be lovely to see you back again next year, trying out Woodside Cottage.

Have a great year and make the most of this weather while it lasts. It's been a very long time since we had it so good. Here's hoping for 2014.

All the very best to you both.

Gill & Ray
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Wirral
1 review
2 of 5 stars Reviewed July 23, 2013

This is a property which thinks its a hotel, but in fact it's a pretentious bed and breakfast. We would not recommend it to anyone who is used to hotel accommodation. There is no help with luggage when you book in and very little attention to guest requirements.

  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GillianLane, Owner at The Fisherbeck, responded to this review, July 26, 2013
Thank you very much indeed for writing your review.

I have learnt over the many years we have been here at The Fisherbeck that we don't please everybody all the time despite our best efforts. Our front of house staff are trained to ask everybody who checks in if they would like assistance with their luggage and I would say that this is done almost always so I do pass on my most sincere apologies if you slipped through the net. It will certainly be a subject we will address at our next training meeting.

Your comments have been noted and action will be taken.
Thank you again.
Kind regards
Gillian Lane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Fisherbeck

Address: Lake Road, Ambleside LA22 0DH, England
Phone Number:
Location: United Kingdom > England > Cumbria > Lake District > Ambleside
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service
Hotel Style:
#2 Family Hotel in Ambleside
#4 Romantic Hotel in Ambleside
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Fisherbeck 4*
Official Description (provided by the hotel):
WELCOME TO THE FISHERBECK. When you are away from home you want to be comfortable, so why not relax on our luxury leather sofas, enjoy a glass of wine, cool beer, cappuccino or latte, perhaps with a little something from our light bite menu. And then sleep easy in one of our individually designed bedrooms, some with fantastic views, balcony, spa bath or king size bed.If you are looking for a truly hearty well cooked breakfast, for several years we have been the recipients of the Good Breakfast Award. We make our own muesli, granola, breakfast muffins and rum butter. Eggs are collected direct from the farm for absolute freshness. Award winning bacon, sausage and black pudding are sourced locally and our smoked haddock and salmon are some of the finest in the north of England, all cooked for you personally. If you want to be well located with really great views of Loughrigg Fell and onwards to the Langdale Pikes, an easy stroll to shops, restaurants and the lake, we really are perfectly located in Ambleside right in the heart of The Lake District. Our 18 bedrooms are all en-suite and three feature balconies overlooking magnificent Lakeland views opposite. Supremely comfortable, the rooms are equipped with all the facilities you need for a luxurious stay in the heart of this most beautiful area. Our sheltered garden provides a tranquill place to relax and admire the glorious panoramic view of the Langdale Pikes, Wansfell and Loughrigg Fell. ... more   less 
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Also Known As:
The Fisherbeck Hotel Ambleside
Fisherbeck Hotel Ambleside
The Fisherbeck Ambleside, Lake District

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