I took my husband for a night away here at the end of July for his birthday, the reception staff were very polite upon arrival, confirmed I'd already booked & paid for a double room, my paperwork stated double room. Got to the room & it was very clean & the decor was fresh. The room was very small and the view from the window was several other windows! but I'd got the room for about £40.00 on booking.com & thought you get what you pay for! But the bed wasn't a double it was a three quarter bed, pushed against the wall (no where else to put it due to te smallness if the room!) there was no air con facility & due to where the room was facing & laid out we got no fresh air through from the window, it was a horrible nights sleep! I let hubby take the wall side with it being his birthday & I did my best to not fall out the bed all night! When we went to use the bath the next day it didn't work & the pull up device didn't move so we had to have a shower! The shower had wasn't flexible & wasn't in a reasonable position for getting a shower so that was a nightmare trying to shower!!
So I don't feel my experience was the best, I've had this before where you get a cheap room & your put in a crap room! I should of known better, but the least I expected was a double bed!
The hotel has lots of character & that is lovely to see. X
- Official Description (provided by the hotel):
- The Mercure Hull Royal Hotel is ideally located in the City Centre, adjacent to the Railway Station. The Hotel is next to the St Stephens Shopping complex and the Hull Truck Theatre. Close to Hull's historic Old Town Centre and The Deep Aquarium, everything is just a few minutes walk away. The hotel offers free WiFi throughout and free parking. ... more less
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- Also Known As:
- Quality Inn Kingston Upon Hull
- Quality Hotel Kingston Upon Hull