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“Really know how to make people feel unwelcome” 1 of 5 stars
Review of Granville Theatre

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Granville Theatre
Victoria Parade, Ramsgate CT11 8DG, England
+44 1843 591750
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Ranked #19 of 23 Attractions in Ramsgate
Attraction details
1 review
1 helpful vote 1 helpful vote
“Really know how to make people feel unwelcome”
1 of 5 stars Reviewed August 18, 2013 via mobile

I took my family to the cinema at the Granville theatre today. I have a disabled daughter who needs propping up to see over people and a five year old daughter. I have been before and know they provide a booster seat so went to get these for my girls. After 10 minutes a worker from the cinema approached us in the cinema didn't ask any questions just started shouting at us for using them in the wrong cinema as they have two and do not provide these for cinema one if we can't see we should sit at the front then walked away with out listening to us I found this rude and really think as you are running a family establishment one you should listen to them two dont shout at customers as this is poor customer service and are paying you to deliver a service three send your staff on training to learn how to speak to your customers with respect. I will not be returning as I am quite willing to pay more and go somewhere where they respect there customers and I know I will enjoy my time with my family

Visited August 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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20 reviews from our community

Visitor rating
    6
    5
    1
    4
    4
Date | Rating
  • English first
  • Any
English first
kent, england
Senior Contributor
21 reviews 21 reviews
8 attraction reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“Great value and very convenient as love close by”
5 of 5 stars Reviewed July 29, 2013

Don't take my son to Vue anymore, as very pricey and the sound is sooooooooooo over the top. Much prefer coming to the Granville instead and with tickets only £4 you can't go wrong :-D

Visited June 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramsgate, United Kingdom
Senior Contributor
30 reviews 30 reviews
9 attraction reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
“Lovely local cinema”
4 of 5 stars Reviewed May 28, 2013

Loved the fact you can watch the latest movies for £4.00 a far cry from double that which the local multiplex charges.... and the seats at the Granville are far more comfortable. I am recommending this cinema to anyone who wants to see a film now!

Visited February 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramsgate, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
7 helpful votes 7 helpful votes
“Cold and outdated”
2 of 5 stars Reviewed March 30, 2013

In real need of a cash injection to bring the building up to spec. Good range of movies but my husband hates going there as it's always so cold and he finds it depressing

Visited November 2012
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramsgate, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Great local entertainment”
5 of 5 stars Reviewed January 27, 2013

Has some good shows for little amount of money. Quirky little bar too. Even the cinema has all the big films for really cheap tickets.

Visited January 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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