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Best Western Abbots Barton Hotel: Traveler Reviews


Best Western Abbots Barton Hotel
Hotel class 3 of 5
Back to Best Western Abbots Barton Hotel
New Dover Rd, Canterbury CT1 3D0, England
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Traveler Reviews

56% Recommend
3.5 of 5 stars 18 reviews
Excellent
4
Very good
4
Average
4
Poor
2
Terrible
4
By trip type
All (18)
Business (2)
Couples (9)
Family (2)
Friends getaway (0)
Solo travel (1)
[ Date ] [ Rating ]
“Nice hotel, shame about the bed!”

Best Western Abbots Barton Hotel

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3 of 5 stars
ANNnRICK 1 contribution
Worthing
Nov 25, 2006 | Trip type: Couples
1/1 found this review helpful

We stayed for two nights, while visiting Canterbury for a friends wedding.

The hotel is very pleasent, and we found the staff to be helpful, friendly and very polite.

On our first night, we had dinner in the restaurant, and we were very impressed at the service. The food was nice too.

The bed in our room (203) really let the hotel down, I think I would of had a better nights sleep on a park bench .. well it certainly would not of been any harder. The second night, having been at the Abode hotel all day enjoying a lovely wedding breakfast and free bar .. the bed seemed more bearable, however we had put the spare blankets and the bed spread under the sheet for more padding!

Our room was in the old part of the hotel, and the floor boards were very squeaky, so that and the fact that we had a heard of elephants staying in the room above us meant it was a little noisy too.

Having said this, we will probably stay at the Abbots Barton again should we return to Canterbury.

  • Disliked — The rock hard bed
  • Tips/Secrets: — the bedrooms do not have WiFi, although it is available in the public areas.
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2006
  • Visit was for Personal event (wedding, ...)
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since November 25, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $160 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Just awful”

Best Western Abbots Barton Hotel

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1 of 5 stars
MattMann_007 1 contribution
London
Nov 25, 2006
2/5 found this review helpful

The worst hotel management I've ever experienced. Rude, abrupt, got the bill wrong and no apologies at any point in time.

The place also has this vague smell of sewage.

Stay anywhere else, but not here!

  • Liked — Leaving it
  • Disliked — The manager, the rude staff, the smell
  • Tips/Secrets: — Go somwehere else!!!!
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay October 2006
  • Visit was for Personal event (wedding, ...)
  • Traveled with Large group or tour
  • Age group 35-49
  • Member since November 25, 2006
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $160 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved the building”

Best Western Abbots Barton Hotel

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1 of 5 stars
AustinCarl 1 contribution
TW Kent
Oct 5, 2006 | Trip type: Business, Solo travel
1/3 found this review helpful

The building is beautiful, the blonde receptionist appeared to by very busy and stressed, slightly rude I felt not welcome on arrival.
These prices you charge for a double room I would expect a nice and friendly welcome .

  • Liked — the building
  • Disliked — This unfriendly receptionist , next day I was told by another receptionist she was the head of the reception? Unbeliveble
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2006
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since October 05, 2006
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Older travelers, Great pool scene
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $160 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice building and gardens...very ordinary rooms”

Best Western Abbots Barton Hotel

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3 of 5 stars
deberg 5 contributions
Stockholm
Jul 25, 2006 | Trip type: Couples
2/3 found this review helpful

Well what an extremely expensive room, turned out to be a double in the loft above the kitchens. The bed like a rock and just cramped and small. Food in restuarant was very nice. Building and gardens very nice. But for 160 pounds per nite with breakfast its nothing short of a rip off. Look elsewhere.

  • Liked — The grounds and meal
  • Disliked — The room and bed
  • Tips/Secrets: — dont go
  • My ratings for this hotel
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2006
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since February 25, 2006
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $160 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“A reliable hotel for business use”

Best Western Abbots Barton Hotel

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3 of 5 stars
Pinner Traveller 112 contributions
London
Aug 15, 2005 | Trip type: Business
10/12 found this review helpful

I stayed an the Abbots Barton on a number of occasions over a four month period ending in January 2004. It's in a quiet location though only 15 minutes from Canterbury city centre which was one of the reasons for me staying there as there are numerous places to eat in the evening.

The hotel had been recently been refurbished and so was generally in good condition. As a businessman it was ideal for my needs as the rooms were always clean with nice bathrooms though some of the singles were small. Parking was never a problem unless you returned late on Wednesday evening as a local singles club used the hotel bar for meetings !

I never ate in the restaurant apart from breakfeast which was was the usual choice of either continential or cooked. Whenever I had the cooked breakfeast it was freshly cooked and served a piping hot plate ! Service in the restaurant and thoughout was always good.

Overall, this was a good reliable hotel for business use.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay January 2004
  • Member since March 08, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $160 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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Best Western Abbots Barton Hotel Also Known As

Address: New Dover Rd, Canterbury CT1 3D0, England