I don't normally use chain hotels but I was asked to book this one for a small group - and I'm glad I did. We booked for 3 nights and took a chance on the rooms. Needn't have worried; the rooms were a good size with loads of storage space (the trouser press even had its own cupboard in our room). Thick curtains to keep out early sunlight and, as our visit coincided with a heat wave, a very efficient air conditioning unit. The room style seemed a little dated but everything worked and it was very clean - no yellowing grout in the bathroom here!
Large size flat screen TV (Freeview) and free wifi. The only downside was the pillows which had lost their bounce.
We all ate in the restaurant on the first night and the food was excellent, but a little pricey which meant we ate elsewhere for the rest of our visit. Good help-yourself breakfast with plenty of choices but £12.95pp seems a bit steep to me.
The staff, without exception, were friendly and helpful.
The hotel's location means you can stroll into the centre of Canterbury within 10-15 minutes. Great range of shops, restaurants, bars, entertainment, places to visit. We loved it. Vibrant city that has something for all ages.
I thoroughly recommend this hotel and would certainly use it again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your comments with regard to your recent stay in Canterbury.
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So pleased your room was to your satisfaction, we take great pride in offering all our guests a warm and friendly welcome. We boast a modern British Fayre with ethical produce sourced from local suppliers and farms where possible, this does reflect in the price which is excellent value for a 3 course meal @ £26.50.
Breakfast too is an array of appetising produce with an assortment of continental and a varied menu for the tradtional English cooked breakfast.
My team and I thank you once again and if you return to our vibrant city of Canterbury, we would be very happy to offer you our unique hospitality.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.