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“Disappointing Visit” 2 of 5 stars
Review of Pizza Express

Pizza Express
11 Verulam Road, St. Albans AL3 4DA, England
01727 853 020
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Ranked #159 of 239 Restaurants in St. Albans
Price range: $0 - $43
More restaurant details
Restaurant details
Dining options: Takeout
Description: Bright and modern, Pizza Express offers an exciting reinvention of Italian classics. A vibrant menu includes wholesome Romana-style pizzas with adventurous topping combinations, as well as fresh salads, an impressive range behind the bar and aromatic coffee blends. Family-friendly Pizza Express gives kids the chance to design their own pizzas.
St. Albans, United Kingdom
Senior Contributor
33 reviews 33 reviews
15 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
“Disappointing Visit”
2 of 5 stars Reviewed February 13, 2014

Went to this restaurant with a group of colleagues for lunch. It is a nice venue. The staff were efficient and friendly but I was very disappointed with my food.
I ordered a Grand Chicken Ceasar salad. There was nothing grand about it unfortunately. There were very few pieces of chicken to be found in the salad, four anchovies which I didn't want, a small amount of cheese shavings, a small portion of salad dressing, but an overwhelming amount of cos lettuce. Very poor value for money. I had the same salad in another High Street venue earlier in the week and it was miles better that this one.
Very disapointing.

  • Visited February 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 1 of 5 stars Food
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61 reviews from our community

Visitor rating
    14
    12
    11
    14
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Sandhurst
Contributor
11 reviews 11 reviews
11 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
“Still the best”
4 of 5 stars Reviewed December 1, 2013 via mobile

Have been going to various branches of PE for 30 years so am a huge fan. Nice that my local Camberley branch has improved recently. At last some sharp knives! Pizzas are always great and the salad and dressing is t. Think they could improve the wine selections though. Service can vary dependent on how busy they are. Good value for money.

Visited November 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Albans, United Kingdom
Senior Contributor
35 reviews 35 reviews
26 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
“Better places to eat in St. Albans”
3 of 5 stars Reviewed October 24, 2013

Pizza Express in St. Albans is just like Pizza Express in Portsmouth, Reading... I could go on. The staff are lovely but the service is slow, the restaurant is nicely decorated in a chain restaurant sort of way but if you are looking to eat cheaply there are independants which provide food cheaper and if you are looking to go on a date / take out your family / take our business associates, go to a St. Albans independant and find somewhere quieter, more family friendly and more impressive than Pizza Express. You deserve better!

Visited September 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Albans, United Kingdom
Reviewer
3 reviews 3 reviews
3 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent, what a change since new refurb!”
5 of 5 stars Reviewed October 10, 2013

Have visited this restaurant before early this year and it was tired and old, and the service was not great.

What a change this visit, friendly staff with a warm welcome from the minute we arrived. The service was quick and friendly exactly what we wanted. The food was of good quality and reasonably priced, the restaurant looks amazing and has definitely had a refresh, our waiter told us it was a new team and new management what a difference!

  • Visited October 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Senior Contributor
39 reviews 39 reviews
17 restaurant reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
“Slow service”
2 of 5 stars Reviewed October 9, 2013

We waited nearly one hour for our meal. The staff were more interested in setting tables for the following day instead of seeing to our needs. We were also charged a service charge of 10% which should have been left to our discretion I feel I. Which case we would not have paid a tip.

  • Visited October 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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