If you should ever visit the lovely town of Ledbury sure to stay well clear of booking a room at this hotel.
My husband and I were attending a friends wedding recently, so made a booking well in advance to stay closeby. I should of known from the moment I telephoned to try and make a reservation with them that they'd be problems. I called 3 times with a promise each time I'd get a call back, which never happened, thankfully the 4th time worked. When we arrived mid afternoon, the building was locked up, had to telephone them to let us in, nearly half an hour we were shown in. We were instantly hit with a strong smell of stale smoke. We got to our room and it was, well just awful. It was very dark, look like they'd been to a chariry shop to kit it out. The bedlinen was clean but well used, the bathroom, well the towels had seen better days, could of done with a boil wash and the bath was in need of a deep scrub and finally a nice little note on the bed saying ' this room does not come with breakfast' even though I'd already been told that it would when I'd made the reservation. We left our room to go and meet some friends at The Talbot ( a much nicer place and cheaper ) and tried one or two other hotels to see if we move with no joy so we put up with it for the night.
If we'd of had small children, there is no way on earth I would of stayed there at all.
Also, the female manager would do well by going on a training day on how to be polite and friendly and look like she enjoy's her job even if does'nt and have that service with a smile attitude.
A real waste of space for such a nice town.
- Also Known As:
- Royal Oak Ledbury
- The Royal Oak Hotel Ledbury, England