Where do you start, directions are a problem if using sat nav as it takes you to a football field at a school around 6 miles away and had to phone and also get directions from a local petrol station.
On arrival we were greeted to a wonderful looking house in a nice setting greeted by a member of staff with a rather naughty little child, that was later chased around our room by said member of staff to finally get him out.....
Looking around our room we were paying £100 PER NIGHT for it felt rather cold and "unused" and a little disappointed at the size of the bed for such a large room... after looking around a bit more i discovered the other s posts of the 4 poster were broken off and chucked under the bed and the 2 remaining ones were loose and for want of a better word DANGEROUS.
Wall to wall mirrors were dirty and smeared with half heated attempts to clean then as were glass table tops, i actually wrote with a finger in the dirt "CLEAN ME" to find the next day they were STILL there, sheets on the bed had not been changed let alone straightened out and pillows were still flat from the night before.
We were told if we needed anything then please call reception....... not sure HOW as there was no phone in the room and the "free wifi" that is advertised was disconnected.
Sadly i have to say the 4 START rating is wasted
I have bigger T towels at home than they do BATH towels and the ones we had were all threaded and looked like a mouse had been at them, towel holder was old and falling apart so glued to the floor with silicone, as was the toilet brush and paper holder.
The wardrobe was fitted with lights that stayed on all the time as they were broken. to the point i got fed up and removed the bulbs as they would not go off
Breakfast was ok but nothing i would call 4 star and the cleaner REALLY could do with a P45 and a boot in the rear.
If this was 4 in a bed they would get £30-£40 MAXIMUM and would defiantly not be staying again.
The perfect setting and making of a 5 star boutique hotel all let down by sloppy staff and useless cleaners
Just to add there is NO evening bar to serve you and NO on site restaurant so be prepared to eat at a pub down the road NOTE (pub down the road has MUCH better service than the hotel)
- Also Known As:
- Munstone Hotel Country
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Munstone House Country Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.