I had the pleasure of staying at the hotel the night before a meeting being held at Lainston House. When i arrived the staff were extremely friendly and helpful. When I entered the bedroom, all I could do was smile! The room was simply stunning; an oak four poster bed with the most comfortable pillows, a sumptuous bathroom with heated floor, seating area and large writing desk, all tastefully decorated, reflecting the charm and characteristics of this historical building. The WiFi connection was strong and there was a great selection of in the room refreshments including luxury hot chocolate!
The meeting was in the converted barn, accessed via a beautiful walkway. The room again reflected the period features of the hotel, with a few modern additions! The business lunch was divine with smoked salmon to start, followed by a carvery and scrumptious desserts!
The only thing that could have been improved was the signage to the hotel, my satellite navigation took me close but not quite there, thank goodness for Google maps! On my departure, I did notice a sign to Lainston House, however this was obscured by ivy and not in the most obvious place!
Thank you to all the staff for a truly wonderful stay, I have already dropped the hint to my partner and hope to return again soon!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Report response as inappropriate
Thank you for taking the time to review Lainston House following your recent visit. I am delighted to hear that you had a successful meeting at the Hotel and that the accommodation and the team were helpful and friendly.
Some say that WiFi has become a must in recent years. From the beginning we have invested heavily to ensure that our guests have a strong and reliable connection free of charge with sufficient bandwidth to replicate the requirements of a professional these days. I am delighted to see that this was a welcomed serviced for your and your colleagues.
I have asked the grounds team to check the local roads to ensure that all signs are visible, as some older map versions of sat navs do have the wrong location for the entrance to the drive.
I will be delighted to share your feedback with the rest of the team. We look forward to welcoming you back if not on business, maybe for a leisure break, in the not too distant future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.