Since my daughter started her studies at Southampton Uni, this we found, is an ideal venue for eating, especially for Sunday lunches. The waiting staff have always welcomed us with good service, and decent food has been served each time. Having decided to sign up to the loyalty scheme, we were happy to return in order to get some discount. We were therefore just a bit disappointed when they were not willing to honour the discount(even though we spent close to £70) as we did not bring in the necessary documentation email, having deleted this. Whether this was just a simple error/poor customer service , or signs of less welcoming, I don't know, as we haven't been in a rush to return.
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