Booked two nights before our cruise, disappointed with our choice as the hotel was very basic; our disabled room was noisy due to the inadequate connecting door and the 'loving' couple in the adjoining room!!! The bathroom was well fitted but we had no hot water and had to have cold showers (nothing to do with the 'loving' couple next door). Breakfast was included but was very disappointing and basic, not what I expected from Holiday Inn.
On a positive note the staff were all very good and responded to our complaints swiftly and efficiently and even moved us to another room for our second night with no issues.
Will not stay here again.
- Also Known As:
- Holiday Inn Express Southampton West Hotel Southampton
- Holiday Inn Express Southampton West Hotel
- Holiday Inn Express Southampton
- Holiday Inn Southampton
- Southampton Holiday Inn
- Official Description (provided by the hotel):
- Holiday Inn Express Southampton West is located off Junction 1 of the M271(off Junction 3 M27). This hotel is an ideal location for visiting Southampton, Paultons Park, Peppa Pig World, Beaulieu, The Isle of Wight, The New Forest, West Quay Shopping Centre and many attractions. The Hotel offers a free continental with three hot choices buffet breakfast and free parking. Ideal for both business and leisure travel. Travelling on business the Holiday Inn Express Southampton West is a short distance from Southampton City Centre, and only 7 miles from Southampton Airport. The hotel is ideally located for companies such as Ordnance Survey (next door), Tesco, and IKEA. Southampton General Hospital is a short distance from the hotel also. The hotel is an ideal base for business travel. Looking for time to relax or a short weekend break the hotel is again an ideal choice for individuals and families. If you are taking a Cruise from Southampton stay at the hotel the night before the Cruise with packages and long stay car parking available. All Cruise Terminals are a short distance away. Why not visit the West Quay Shopping Centre, Beaulieu Motor Museum, Paultons Park, Marwell Zoo, The Ageas Bowl, Southampton University and Southamptons Annual International Boat Show. The hotel also offers 2 meeting rooms. All rooms are ensuite and with FREE WIFI. We also have accessible rooms. Why not stay in this excellent southampton hotel and ask about our low rates. ... more less
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