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“one of the best” 5 of 5 stars
Review of Premier Inn Southampton City Centre

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Premier Inn Southampton City Centre
3.0 of 5 Hotel   |   6 Dials New Road, Southampton SO14 0AB, England   |  
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Ranked #6 of 25 Hotels in Southampton
Bagillt, Wales, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“one of the best”
5 of 5 stars Reviewed January 23, 2013

we have used many of these hotels across the country but i can honestly say this was the best. From the minute we walked through the door until we left the staff where by far the best. The rooms where very modern and extremely clean. We used the bar and restaurant on both evenings and the staff had time to chat to us and looked after us very well ...... so a big pat on the back

Room Tip: no swimming pool so ignore that rating
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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794 reviews from our community

Traveler rating
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    47
    25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Chorley
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 23, 2013

Well situated in Southampton for shops. Bedrooms are like any other premier inn. Clean, comfortable and ideal for a short stay. Very friendly helpful staff. Breakfast good and filling. Restaurant on 7th floor, although did not eat here other than for breakfast seemed to do well. Had drinks at bar but thought these were expensive. I suppose they have to may money somehow. Would stay again.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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HERTS,UK
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 23, 2013

This is the worst premier inn i have ever stayed at, broken toilet, unclean rooms, old tub and very unfriendly, unhelpful staff.....STAY AWAY...

RESTAURANT STAFF WAS GREAT

BEWARE

I HAVE STAYED IN LOTS OF PREMIER INNS BUT THIS IS THE WORSE ONE

  • Stayed January 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Southampton City Centre, responded to this review, January 25, 2013
Thank you for your review. At Premier Inn it remains our main objective to deliver a high standard of service and I am sorry to learn that we have failed on this occasion. Please be assured at Premier Inn we take all feedback seriously & we would like the opportunity to investigate further. Please email your details including your reservation number to talktous@premierinn.com & we will follow this up with our Management Team. Thank you for taking the time to review our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 22, 2013

The best thing about the hotel was the staff, they were all so helpful and friendly. The hotel is conveniently situated in the city centre. It was clean and had all the things needed for a 'girls' weekend away. Show and bath, perfect. The bath was longer than the one I have at home. The chambermaid was brilliant, friendly and efficient. It is the second Premier Inn I've stayed in. I will certainly go back again.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 21, 2013

Booked two rooms at £29 each. Very clean, warm and welcoming. 5 mins from the Mayflower Theatre. Evening meal was lovely and tasty, would recommend the curry. Breakfast was unbelievable. The selection great and the attention to detail was second to none. Fantastic. Staff very helpful and pleasant. Will definitely stay again.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorchester, United Kingdom
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 21, 2013

Wanted an overnight stay in the area and this was the cheapest. Usual Premier Inn standard and didn't bother looking for any other chain. Wasn't disappointed apart from the chips!! It is increasingly difficult to have decent tasting chips with your meal in chain restaurants. It would be good if Premier Inns could lead the way.

Room and bathroom excellent but beds are too hard. Restaurant lighting wasn't good and room seemed a little gloomy. Have had £29 rooms before but missed the recent £19 ones.Paid £58 this time so not too bad. Did get £1 of voucher towards breakfast.

Room Tip: Avoid 4th floor with numbers in the 420s as they are below the restaurant and you can hear people mo...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 20, 2013

Booked a £19 room when we arrived the staff were very friendly helpful. Breakfast was good and filling (tip don't prebook you may get a £1 off voucher under your door during the night) again very helpful friendly resturaunt staff .Room and bathroom very clean great position easy access to town centre and railway station would recomend

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Southampton City Centre

Address: 6 Dials New Road, Southampton SO14 0AB, England
Phone Number:
Location: United Kingdom > England > Hampshire > Southampton
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly ) Room Service Wheelchair access
Hotel Style:
#4 Business Hotel in Southampton
#4 Family Hotel in Southampton
#6 Romantic Hotel in Southampton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Southampton City Centre 3*
Number of rooms: 172
Official Description (provided by the hotel):
Southampton City Centre Premier Inn is located conveniently in the centre of Southampton, a 5 minute walk from all the main attractions. We offer clean, spacious rooms at an affordable price in the city centre. We are so confident you will enjoy your stay with us we offer a good night guarantee! ... more   less 
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Also Known As:
Premier Inn Southampton City Centre Hotel Southampton

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