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“Family friendly” 5 of 5 stars
Review of Premier Inn Southampton West Quay

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Premier Inn Southampton West Quay
96 Harbour Parade, Southampton SO15 1BA, England   |  
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Ranked #1 of 25 Hotels in Southampton
Folkestone, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Family friendly”
5 of 5 stars Reviewed March 31, 2014

The budget chains seem to have cornered the market in family rooms. A word to high-end hotels: "A sofa bed does not a family room make." Premier Inn has gone the extra mile with free breakfasts for kids. And at this hotel the breakfast was excellent; it would also put more expensive hotels to shame.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

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1,125 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (204)
Date | Rating
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English first
Workington
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 24, 2014

This Premier Inn was excellent and ideally situated for shopping and nightlife.Short taxi ride from Train St and Airport Train St(Park Way).Also ideal for travellers staying over to board for Cruise.
Staff were very friendly and efficient.Would stay here again on my next visit.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worthing, United Kingdom
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed March 24, 2014 via mobile

Typical good premier inn standard. Staff friendly.
5 minute walk from the main shopping street via a cut through opposite.
Bedrooms have windows which open a little, but you also have air conditioning as well.
Will use again and recommend to anyone.
Always use Premier Inn excellent standard and value.

Stayed March 2014, traveled as a couple
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Guernsey, United Kingdom
1 review
5 of 5 stars Reviewed March 18, 2014

The hotel was clean and the staff were efficient and friendly. Bed was comfortable and clean. This hotel was well signed in the corridors asking public to keep quiet and in our expereince the guests were quiet after 10.00p.m.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2014

We plan to stay again. It's so central to everything. Extremely clean & comfortable. Could not fault it. Staff were very helpful. Nothing was too much trouble & they seemed genuinely to want to make our stay as nice as possible.


  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, United Kingdom
Top Contributor
62 reviews 62 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed March 15, 2014 via mobile

Great location - very nice decor and pristine. Parking good value at a £5 - a day. But despite Southampton being a sleepy sort of place was woken early doors by the clanking and rumbling of the delivery vans for the shopping centre next door at about 4:00am, needs the same sort of glazing as the juries Inn at Heathrow. No one asked if we had a good nights sleep despite the ,guarantee,.i would consider the Novotel or Holiday Inn next time down here despite their locations not being so good.

Stayed March 2014, traveled as a couple
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London
1 review
4 of 5 stars Reviewed March 13, 2014

Used to be (and I risk rebuke saying this) the perfect choice for working in Southampton - reasonable advanced rates and new hotel so clean and very comfortable with a good restaurant.

Recently though, it had slipped badly. There is a new menu in the last 6 months that is POOR QUALITY - invariably badly prepared (teething problems is no longer a valid excuse!!) and no longer represents value for money.
There is naturally a bit of wear and tear on the rooms by now, but the maintenance is below par - stuff goes unprepared for a long time. (sometimes get the same room and see same big dents in walls or damaged bathroom units).

Finally, they have cottoned on to the cruise traffic and getting a decent advanced rate is a thing of the past. Since I travel on business I want a flex rate; used to be reasonable looking +2 months but now just as expensive as booking for the next week.

All in all, though, it's still my home-from-home during the week, and I do feel safe and comfortable there even if i can't use the resturaunt any more. Just there to work though so no expecting the Ritz Carlton...

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Southampton West Quay

Address: 96 Harbour Parade, Southampton SO15 1BA, England
Phone Number:
Location: United Kingdom > England > Hampshire > Southampton
Amenities:
Restaurant
Hotel Style:
#1 Romantic Hotel in Southampton
#1 Family Hotel in Southampton
#1 Best Value Hotel in Southampton
#2 Business Hotel in Southampton
Price Range (Based on Average Rates): $
Number of rooms: 155
Official Description (provided by the hotel):
Southampton West Quay Premier Inn is ideally located near the Southampton Cruise and ferry Terminals, only a short walk away. Southampton's West Quay Shopping centre is directly across the road.The Southampton train station and national express coach station is less then half a mile away and by road there is easy access to the M27 and M3 giving an easy commute to Paultons Park and Pepper Pig World.Our Southampton West Quay Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ... more   less 
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Also Known As:
Premier Inn Southampton West Quay Hotel Southampton

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