We have just returned from a weekend in Southampton where we had the misfortune to stay at the Novotel. No way on earth is that a four star hotel! The toilet in our room took almost 5 minutes between flushes to fill not good when her s a family in the room that includes a teenager there was 18 inches of space between the bed and the wall which meant. You had to either take turns walking past the bed or roll over the bed to get to the other side! We stayed Friday and Saturday night - when we went to bed on Saturday the beds hadn't been made properly I had to remake them to ensure that the sheets were flat. At breakfast on Saturday morning I requested a poached egg instead of fried or scrambled - after waiting over 10 minutes I got a totally inedible vinegar soaked offering! We were so disappointed with the quality of the hotel and the food we skipped breakfast this morning and ate elsewhere . Also on check in we were not offered morning papers neither were we informed where or what time breakfast was served. We went in the pool to relax after our journey to find the sauna had been turned off (this was at 8.30pm and the pool area is open until 10pm) also the changing rooms were cold. I may certainly would not return to the Novotel in a hurry. I have stayed in cheaper hotels than this and received much better service!
- Official Description (provided by the hotel):
- The Novotel Southampton is located in the centre of Southampton. Located Opposite West Quay shopping centre and close to the Cruise terminals, Our hotel offers complimentry Wireless throught the Hotel. Visit the nearby National Motor Museum, the New Forest national park and the Cathedral City of Winchester then relax and enjoy our restaurant, room service, bar, indoor heated swimming pool, gym and sauna. Onsite pay parking. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Southampton Hotel Southampton
- Accor Southampton
- Southampton Novotel