We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Stay” 4 of 5 stars
Review of Ibis Southampton Centre

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Ibis Southampton Centre to your Saves list
Ibis Southampton Centre
2.0 of 5 Hotel   |   9 West Quay Road | Western Esplanade, Southampton SO15 1RA, England   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Up to 30% OFF THIS WINTER
Ranked #13 of 24 Hotels in Southampton
GreenLeadersBronze level
Gosford, Australia
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
36 helpful votes 36 helpful votes
“Great Stay”
4 of 5 stars Reviewed September 9, 2013

We stayed here mid August for one night prior to a cruise. Arrived around midday and room was available on 3rd floor with view over port area. Room was small but as expected.
We dined in and had no complaints, the waitress was excellent. Very friednly and attentive. Also had breakfast which was fine. Overall a great place to stay for one night.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southmanager, Front Office Manager at Ibis Southampton Centre, responded to this review, October 5, 2013
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Joanna Siwiorek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

562 reviews from our community

Traveler rating
    99
    247
    156
    39
    21
See reviews for
67
271
69
85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Moscow, Russia
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 7, 2013

I was looking for a house to let in Southampton and had to spend several days in a hotel. Ibis is something I'm used to so the tiny room wasn't a surprise for me. Not very clean, but not dirty. Breakfast is OK, dinner is far from being good and served very slow. West Quay shopping center with its foodcourt is in a short walking distance, and if you don't want to walk and don't care on your weight TGI Fridays and Macdonalds are in 50 m. The hotel is in a 3 min. walk from railway station, coach station and bus stops, 10 min. to city center - so it's a convenient place to get everywhere quickly. Good bed - really good. Good basic accomodation for short buisiness. Nothing more.

Room Tip: Rooms with odd numbers are a little more silent - look parking, even numbers look buisy road and rai...
See more room tips
  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southmanager, Front Office Manager at Ibis Southampton Centre, responded to this review, October 5, 2013
Glad you had a good time at ibis hotel in Southampton, Hope to see you again. Kind regards, Joanna Siwiorek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SOUTH EAST
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 3, 2013

Good points close to the town, Clean and tidy, Breakfast included in our Package good and plentiful.
Bad points Bar prices a bit steep for this type of hotel. Room very basic with not very much space. Staff not over friendly.
We stayed on a cruise and stay package with the parking for a fortnight. We have stayed in a few hotels in Southampton on this kind of deal. We can say this was by far our least favourite and would only use again if all alternatives where full.
It was no cheaper then the Holiday Inn for example yet the bedroom and bathroom where tiny in comparison.
Found the lounge area drab with no atmosphere and the staff from the bar area keep going walk about. I had to go to reception and ask some one there to get any one to serve us. This was not just the odd occasion it was most times any one wanted serving.
It is typical Ibis standard but it was the cheaper Ibis standard and not the one we was supposed to be in.
Why do Ibis have the same names for their hotels yet supposedly offer different standards

  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southmanager, General Manager at Ibis Southampton Centre, responded to this review, September 5, 2013
Dear Guest,

Thank you for your comments, we very much appreciate your feedback and would like to assure you that the matters you brought to our attention will be looked into and will be dealt with accordingly.

Kind regards,

Mikhail Myasin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maidenhead, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 1, 2013

Stayed here for a night as a stopover from Bournemouth to Peppa Pig World. The hotel is reasonably close to both places. Has a modern feel . Service is cheerful and efficient. Checkin took just a minute - checkout took even lesser time. Breakfast for £8 per head (kids under 14 eat free) was a fairly good spread - scrambled eggs, bacon, sausages, hash brown, croissants, cereals, juices etc. All in all - the place is excellent for the price. Only minor drawbacks - not close to anything excelpt a TGIF and MacDonalds. Rooms slightly small - but we were 3 in a room so I can hardly complain.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southmanager, Manager at Ibis Southampton Centre, responded to this review, September 5, 2013
Dear Guest,

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future.

Kind regards,

Mikhail Myasin
General Manager Name
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westbury,Wilts
Top Contributor
118 reviews 118 reviews
26 hotel reviews
Reviews in 39 cities Reviews in 39 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed August 27, 2013

Stayed here for two nights, very central. Close to the Railway Station and not far to shops and historic centre. Rooms comfortable, just like all Ibis Hotels but in a very good area. The port area is very close and we saw a couple of large boats in the harbour.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southmanager, General Manager at Ibis Southampton Centre, responded to this review, August 28, 2013
Dear Guest,

My team and I very much appreciate your kind words, and we are glad to have been a part of your visit. We look forward to welcoming you back.

Kind regards,

Mikhail Myasin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Ibis Southampton Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ibis Southampton Centre

Address: 9 West Quay Road | Western Esplanade, Southampton SO15 1RA, England
Phone Number:
Location: United Kingdom > England > Hampshire > Southampton
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#3 Green Hotel in Southampton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Southampton Centre 2*
Number of rooms: 93
Official Description (provided by the hotel):
The Ibis Southampton Centre is in the centre of Southampton, close to West Quay Shopping Centre, the business district, the port and the theatres. The hotel has 93 rooms with wireless Internet access including 2 rooms for persons with limited mobility and 3 meeting rooms. A bar offering snacks 24 hours, a terrace and pay parking are available to guests. Golf and tennis facilities are close by. The beaches of Bournemouth, the New Forest and the historic site of Beaulieu are all easily accessible. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Priceline, Agoda, TripOnline SA, ACCOR, Despegar.com, Odigeo and Tingo so you can book your Ibis Southampton Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Accor Hotel Southampton Centre

Owners: What's your side of the story?

If you own or manage Ibis Southampton Centre, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.