We ordered take away with twisted cuisine and had to wait 1 hour and 15 mins for our food (20 mins longer than we were advised when we ordered). We ordered Italian pizza, which turned out to be deep pan (I thought Italian pizza was normally thin crust?). I also ordered cheese cake, which had obviously been frozen and not fully defrosted when it arrived. We did also have a Thai dish which was nice.
Really like the idea of Twisted Cuisine but don't think we will order from them again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 3, 2012
Firstly I like to apologies for the lateness of your order this was down to my fault as I reduced delivery driver due to previous 2 years on Valentines we weren't so busy on deliveries so I gave one of the drivers the night off but this year was totally the opposite!
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I agree that authentic Italian pizzas are thin crust but we have not stated that we are authentic Italian. We provide italian and thai style cuisine that is why we do not serve thin crust our pizzas are medium crust to our customers liking. Sorry for the cheesecake that was our fault I have looked into this and resolved this issue so this doesn't happen again.
Btw we did try to contact you with regard to your review here but didn't get a response. Again all reviews good or bad is appriciated but if it only comes directly to us which only than we can look into and take action.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.