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“Ibis Budget - does the job!” 4 of 5 stars
Review of Ibis Budget Southampton Centre

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Ibis Budget Southampton Centre
2.0 of 5 Hotel   |   3 West Quay Road | Western Esplanade, Southampton SO15 1RA, England (Formerly Etap Hotel Southampton Centre)   |  
Hotel amenities
Ranked #21 of 25 Hotels in Southampton
Woking, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Ibis Budget - does the job!”
4 of 5 stars Reviewed August 13, 2012

We were looking for cheap accomodation in Southampton for a girly night out. The Ibis is affordable, in a very convenient location and of course basic - but this is all we needed. The room was small but very clean. We had no noise issues and the air conditioning worked very well. Easy to book and the staff were friendly. Yes the car park is small but we arrived late Friday afternoon and had no problems parking. I'd stay here again if I was going out for a night out but wouldn't recommend the hotel if you are wanting luxary.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibisbudget-Manager, General Manager at Ibis Budget Southampton Centre, responded to this review, August 15, 2012
Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at Ibis budget Southampton.
Kind regards,

Gerardo Souto
General Manager | Ibis budget Southampton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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853 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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English first
Brighton, United Kingdom
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 4, 2012

Well what can I say about this hotel other than its cheap, at the time it was £45 a night and I was saying there as I had a meeting near by.

The staff seem friendly enough, the rooms are clean, I like the hardness of the beds, its very central, only real issue's for me were the other guests coming in late (2am) on a weeknight slamming doors and such, also they charge £5 a night for parking, so factor that in when picking a cheap hotel as somewhere else with free parking might work out less.

If you need a cheap hotel for a night or two its a fine pick, but it is very much somewhere to lay your head down at night, not stick around.

The several other people from my group who stayed there more nights then me, said that it was not a good idea leaving anything of value in the room as their stuff had been moved around.

On the day of check out, one was not planning on checking out until late morning and had popped out, when he came back he saw one of the staff carrying his laptop down stairs and was told they were going to put it somewhere safe. It was not check out time at this point and he had not checked out, I could understand if he had checked out or it had passed the check out time and the staff thinking he had forgot his laptop but he had just popped out for breakfast.

Room Tip: The breakfast is cheap and you can eat as much as you want but there is not much to pick from. If yo...
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  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Etap-Manager, General Manager at Ibis Budget Southampton Centre, responded to this review, August 7, 2012
Many thanks for your comments. We appreciate all feedback and are glad you enjoyed your stay. I’ll look into the points your raised personally, and in the meantime, I hope we can welcome you back to theEtap Hotel Southapmton very soon.

Gerardo Souto
General Manager | Etap Hotel Southampton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed August 4, 2012

Stayed one night in this hotel. The bedroom was by a large margin the most basic hotel room I have ever encountered. The room was cell-like and decorated in a weird clash of colours. The walls were covered in seventies style white woodchip wallpaper. The double bed -or should that be board- had a metal construction over it it to hold a single bunk which increased the feeling of being in a cell rather than a hotel room. The hotel advertises itself as a budget hotel and this certainly applies to the build quality. During the night we could hear music and every toilet that was flushed. Also heavy traffic noise outside since we had to sleep with the window open to stay cool, due too the fact that although the room had A/C it gave off an unpleasant smell and we had to switch it off.
The breakfast area is tiny and guests are given staggered times to eat. Needs a second tea/coffee machine to reduce queueing.
Plus points were that the shower was good. It is cheap and clean and the pleasant staff do an admirable job given the restrictions. Also very close to cruise and ferry terminals and shopping areas.
Regard this hotel as just a notch up from a youth hostel and it may well suit you, but if you want a modicum of comfort and some of the nice touches that make a hotel stay a pleasant experience then give the Etap a miss.

Room Tip: I doubt if there are any 'good rooms' in this hotel
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  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Etap-Manager, General Manager at Ibis Budget Southampton Centre, responded to this review, August 7, 2012
Many thanks for your feedback and I’m sorry that you were disappointed. I am personally looking into this, rest assured we will address them.

Gerardo Souto
General Manager | Etap Hotel Southampton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed July 31, 2012 via mobile

We understood that it was basic and this was reflected in the price. However, the top bunks were not made in both rooms when we arrived and then never made every day. Might it have been a good idea for housekeeping to lookup how many people were staying in the room....poor service. Additionly to this we only had two towels between three of us and no bath mat until we requested from reception. I couldn't put the air conditioning on as it made the room smell of urine. The mattress in the rooms are rock hard and quote uncomfortable. It's a shame for such a good location. Room keys stopped working everyday and needed reconfiguring.

Stayed July 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Etap-Manager, General Manager at Ibis Budget Southampton Centre, responded to this review, August 7, 2012
I’m so sorry that you were disappointed by your experience saying with us at Etap Southapmton. I appreciate the feedback and rest assured that we take all comments very seriously.

Gerardo Souto
General Manager | Etap Hotel Southampton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gloucestershire, UK
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed July 26, 2012

My sister booked this hotel for several family members to a very tight budget and so I was expecting a bit of a fleapit. In fact it was really good value - functional and perfectly good value. The room, though small, had one of everything it should have and a level of cleanliness many posher hotels could learn from. From the competent pleasant young man who booked us in, to the smiley young woman hosting breakfast all staff were able and fairly close to charming.City centre so not dead quiet at night, but c'est la vie in the town n'est pas?

At under £60 for b&b ( not cooked obviously ) for 2, this seems to have been a good choice.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Etap-Manager, General Manager at Ibis Budget Southampton Centre, responded to this review, July 30, 2012
I’m so glad that you had an enjoyable time during your stay at Etap Southampton. I hope we can welcome you back to the property in the near future.

Kind Regards,

Gerardo Souto
General Manager | Etap Hotel Southampton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Budget Southampton Centre

Address: 3 West Quay Road | Western Esplanade, Southampton SO15 1RA, England (Formerly Etap Hotel Southampton Centre)
Location: United Kingdom > England > Hampshire > Southampton
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #21 of 25 Hotels in Southampton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Budget Southampton Centre 2*
Number of rooms: 124
Official Description (provided by the hotel):
Ibis Budget Southampton - the smart traveller's choice! Our modern, comfortable room can accommodate up to 3 people, with a shower, toilet, and flat-screen TV, all for a very low price. And the next day you help yourself at our good for value breakfast buffet! ... more   less 
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Also Known As:
Etap Southampton

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