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“Southsea Review” 4 of 5 stars
Review of The Florence Suite Boutique Hotel and Restaurant

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The Florence Suite Boutique Hotel and Restaurant
4.0 of 5 Hotel   |   6 Malvern Rd | Southsea, Portsmouth PO5 2NA, England (Formerly Sea La Vie)   |  
Hotel website
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Hotel amenities
Ranked #5 of 39 Hotels in Portsmouth
Certificate of Excellence 2014
LONDON
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Southsea Review”
4 of 5 stars Reviewed January 1, 2014

We were extremely pleased with our stay at the Sea La Vie hotel in Southsea, Portsmouth and would not only recommend it to others; but would also return when we are next in the area. The staff, food and overall accommodation were particularly good!

Room Tip: Room 7 is the best in the hotel
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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202 reviews from our community

Traveler rating
    170
    22
    6
    2
    2
See reviews for
29
120
8
22
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
London, United Kingdom
1 review
5 of 5 stars Reviewed December 22, 2013

Well, what can I say, what a lovely experience we had at Sea-la-vie! We were warmly greeted on arrival and straight away told that we had been upgraded to the double superior room. What a great start! We had our luggage taken to our rooms and a parking permit given which was hassle free. Our room was spacious, clean and very comfortable. The bathroom had both a shower and bath that provided us with plenty of hot water. The breakfast the next morning was delicious and the restaurant very cosy. Our host, Mary, was extremely helpful and accommodating,providing my partner with a packed lunch as he was up very early and couldn't make breakfast. We were also given an extended check- out time for free which made life so much easier. Our luggage was held safely in reception whilst my partner completed the marathon and again, Mary carried our luggage to the car as we left. I have to say, I have stayed at many hotels and bnbs but not had nearly as good service as we had here. We will definitely return and recommend Sea- la- vie to our family and friends.
Once again, thank you Mary for making our stay so enjoyable

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tarragona, Spain
Top Contributor
115 reviews 115 reviews
33 hotel reviews
Reviews in 35 cities Reviews in 35 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed December 19, 2013

When we arrived at this B&B we were delighted to find that we had been upgraded to a far superior room. Apparently this is normal practice if a room of a higher standard is free during your stay, you automatically get upgraded. Couldn't fault the cleanliness and we had lovely white fluffy towels. Although we only stayed for one breakfast during our 3 night break - it was lovely. On our last night as we were leaving at 6 am on the Sunday morning we were given Juice and some cereal bars and fruit to take with us (which was really thoughtful) and much appreciated. Would definitely return and recommend to everyone. All the staff were very friendly and welcoming - nothing was too much trouble.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 2, 2013

From the minute we arrived at this B&B the service was incredible. The staff were extremely friendly and made sure we had everything we needed. The rooms were fantastic!! I was staying with my mom who is a stickler for cleanliness and she was overwhelmed with the room. The standards were extremely high with the room and furnishings being incredible. Even the toiletries provided were lovely. My little sister currently lives in Portsmouth and I will make sure that every time I visit I stay at this hotel.

Room Tip: We stayed in a superior room and it was beautiful and still a bargain!! Definitely worth the upgrade...
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reception1113, Manager at The Florence Suite Boutique Hotel and Restaurant, responded to this review, December 3, 2013
Thanks so much for leaving us such a nice review about our Superior Room, we really appreciate you taking the time to do this and look forward to welcoming you back when you are next visiting your sister.

Best regards

All at Sea La Vie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 27, 2013

We stayed here a few days ago and although I was a bit apprehensive with it being a B&B, I needn't have worried.
I had booked a while ago as I was looking for accommodation in the area but some of the bigger hotels were full , but I was trying to find a place suitable for my husband who has mobility problems. The staff were really helpful as they made sure that they booked us into the right room on the ground floor ( he can walk but not lots of stairs etc)
The room was really big and bright, and was very newly decorated, it was fresh and classic and made a nice impression on us both.
Breakfast was very good, it was 2 doors down which was about 6 steps, so was fine (prob shorter then going from room to restaurant in most places!) managed to fill my face with the buffet, and hubby (who is fitness fanatic) managed to also do very well for someone super picky!

All in all, a great stay with super helpful staff, have stayed in the sister hotels on my other visits however would stay here again in a heartbeat, thanks again!

Room Tip: The ground floor room was bright and spacious and a good room for anyone with difficulty getting abo...
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reception1113, Manager at The Florence Suite Boutique Hotel and Restaurant, responded to this review, December 3, 2013
Thank you for taking the time to review the hotel. We are really pleased the room worked well for you and your husband. Indeed breakfast is very close to Sea La Vie and we glad you enjoyed the selection!

We look forward to welcoming you to another Mercer hotel soon,

Best regards

All at Sea La Vie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Top Contributor
60 reviews 60 reviews
26 hotel reviews
Reviews in 19 cities Reviews in 19 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 23, 2013

Was very impressed with the Sea La Vie B&B. Very large room and a nice powerful shower. The room was spotlessly clean. The breakfast was great as it was a buffet so i managed to fill up on sausages! All the staff we saw were very friendly and i would definitely return.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reception1113, Manager at The Florence Suite Boutique Hotel and Restaurant, responded to this review, December 3, 2013
Thanks for taking the time to review the hotel. We really appreciate it and look forward to welcoming you again.

Kind regards

All at Sea La Vie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath, United Kingdom
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 23, 2013

Room was fine, although difficultly in closing the curtains without standing on the bed, due to bedside tables in the way. It was warm and we had the benefit of on-street parking, as main car park was full. The disappointment was having to leave our room to walk to their sister hotel for breakfast, which is highly unpleasant on a cold and rainy day. On balance it was ok, but would we return? Probably not

Room Tip: I would prefer to have the benefit of checking in and out as well as having breakfast in the hotel w...
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  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reception1113, Manager at The Florence Suite Boutique Hotel and Restaurant, responded to this review, December 3, 2013
Thank you for your review. We are sorry you found the curtains difficult to close but hope you enjoyed the room overall. I believe you were in one of our brand new rooms in the building.

We generally find guests do not mind leaving the hotel for breakfast as it is literally a few short steps away (likely shorter than the distance from most hotel bedrooms to a breakfast room in a larger property). I am sorry this was a concern during your stay and would put you off staying again. We do also offer a breakfast in bed service for guests should they not wish to walk to the breakfast room.

I hope perhaps you would consider one of our properties with a breakfast room in the same location in the future.

Best regards

All at Sea La Vie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Florence Suite Boutique Hotel and Restaurant

Address: 6 Malvern Rd | Southsea, Portsmouth PO5 2NA, England (Formerly Sea La Vie)
Phone Number:
Location: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #5 of 39 Hotels in Portsmouth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Florence Suite Boutique Hotel and Restaurant 4*
Number of rooms: 7
Official Description (provided by the hotel):
A Boutique hotel, part of The Mercer Collection . All rooms have been furnished with lavish fabrics and are all en suites. Tea and Coffee facilities are available in the room. Free parking and restaurant. ... more   less 
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