We visited Pizza Hut at about 6pm in August the bank holiday weekend. There did not look like many staff about but as we were hungry we decided to proceed with getting a meal.
We waited were shown to our table by a very cheerful and welcoming young lady. Thats where the service with a smile ended! We then read the menu and waited at least twenty minutes before a waitress came to take our order for drinks and that was only becuase my husband grabbed her attention. They seemed understaffed and rushed off their feet.
We waited another 45 minutes before our food order was taken and then told there were no cheese stuffed crusted pizzas or cheesy bites pizzas. AT 6PM they run out?????
So we then wait for our order but are told go to the sald bar and help ourselves. Well there was hardly any stuff to help ourselves to as all platters badly needed replemishing and this was not done for the duration of our meal in Pizza Hut Havant depsite us reporting this twice to the waitress.
The pizza was average and certainly not worth the price.
My husband went to pay and even then the waitress proceeded in talking to another waitress about her pending night out with boyfriend rather than passing time of day with my hsband who was trying to initiate polite conversation.
This experience has put us off ever visiting pizza hut again. The service was appalling and those that work there should all be sacked. There are planty of people needing jobs that would probably have provided an excellent service.
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