arrived for a 4 night break, first night we ate sarnies and went to bed as so tired, and next morning went straight out, when we got back with food to cook we found an oven with no baking trays, no handle for the grill pan and no oven gloves, a microwave oven that didnt work, an air dryer filthy and covered in rust, one cupboard so tight it was hard to open and toilet door handle loose, the only heating was an electric fan fire but that seemed to be working on the minimum heat setting .no waste bin or even a door mat to wipe your feet on when entering the van, which seemed to us to be old and tired its obvious a proper check of the caravan and equipment levels had not been made for some time. we couldnt find a checklist, to cap it all on arrival back in the van that evening we found the bathroom floor was soaked from a leaking toilet we considered putting our own towels down to try to dry the area but decided as we would not be able to wash and dry them on the filthy clothes airer, we had no choice but to pack up and go home as we couldnt stay all night in a cold wet caravan, the maintence operator came but was unable to sort out the toilet or microwave......we reported our concerns to him and showed him the filthy airer, and reported our complaints to the office the day after we returned ......to date they have not replied to us.
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