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“Close to ferry” 4 of 5 stars
Review of Ibis Portsmouth Centre

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Ibis Portsmouth Centre
2.0 of 5 Hotel   |   Winston Churchill Avenue, Portsmouth PO1 2LX, England   |  
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Ranked #27 of 39 Hotels in Portsmouth
Manchester, United Kingdom
Top Contributor
64 reviews 64 reviews
29 hotel reviews
Reviews in 36 cities Reviews in 36 cities
91 helpful votes 91 helpful votes
“Close to ferry”
4 of 5 stars Reviewed April 26, 2014

Stayed the night before our trip on the ferry to spain.
Having been to other ibis hotels I was really impressed with the reception and bar area. Rooms a little small but beds very comfortable. Wifi is excellent and free!
All the staff are great especially the lady who served us our evening meal. Food was excellent.
Breakfast was well laid out but the hot buffet food could have been a little better.
Stayed on ground floor room 136 overlooking the front of the hotel, Portsmouth on a Friday night can be very noisy but the windows blocked out some of the noise.
Would stay again and recommend it!

Room Tip: None all seemed good
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisportsmouth, Manager at Ibis Portsmouth Centre, responded to this review, April 27, 2014
Dear guest,

thank you so much for your nice review. It is an absolutely pleasure to read positiv feedback coming from our guests, I am so glad to see that you enjoyed your stay with us.

I will be looking forward to hearing from you again.

Kind regards,

Luis Ortin
Assistant General Manager
Ibis Portsmouth Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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920 reviews from our community

Traveler rating
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    265
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See reviews for
138
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Winchester
Top Contributor
63 reviews 63 reviews
19 hotel reviews
Reviews in 36 cities Reviews in 36 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 23, 2014

This hotel is great if you want to see a gig at the Guildhall, it's a really easy 5 min stroll. The rooms are v small, no biggie if you're just there to sleep but I wouldn't have wanted to use it as a base for any longer than 1 night. But like I say it was perfect for what we needed

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisportsmouth, Manager at Ibis Portsmouth Centre, responded to this review, April 25, 2014
Dear guest,

thank you so much for your nice review. It is very important for us to receive this kind of constructive feedback.

I am happy to see that you enjoyed your stay with us.

We will be looking forward to hearing from you again soon.

Kindest regards,

Luis Ortin
Assistant General Manager
Ibis Portsmouth centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glos
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 23, 2014

Visited in April 2014 - good foyer and parking on site (for £7 - secure). Room was clean and tidy but small. Bathroom is TINY - you have to watch your knees if you sit on the loo !

TV very disappointing - as on my own for evening thought I'd see what was on...not even freeview just a jumble of 9 English and 3 Foreign channels so went out. It's by the Centre and its pubs soi plenty of Wetherspoon style pub food to want but could only find one restaurant after about 2 miles of walking around. Went back to hotel to see if I could eat there about 9pm and restaurant seemed deserted/closed ?. It's not a great area to find a restaurant to eat at (may have missed some but wasn't for the want of trying)

Overall it was OK but found it disappointing for the price.

  • Stayed April 2014, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisportsmouth, Manager at Ibis Portsmouth Centre, responded to this review, April 25, 2014
Dear guest,

thank you for your comments regarding your stay at Ibis Portsmouth. We always appreciate constructive feedback like yours, and it is a pleasure to inform you that new TV's and freeview channels will be set in our rooms very shortly.

We will be looking forward to hearing from you again soon.

Kindest regards,

Luis Ortin
Assistant General Manager
Ibis Portsmouth centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough, United Kingdom
1 review
4 of 5 stars Reviewed April 23, 2014

Really good size room on the first floor. Room changed from a double to a twin room with no problem over the phone before we arrived. Small bathroom with walk in shower and very clean. Comfortable beds, good lighting and television with many channels. Food excellent on one day and a little too little on the next due to the amount of people arriving for breakfast at the same time which seemed to catch the staff by surprise. Really recommend it for the price.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisportsmouth, Manager at Ibis Portsmouth Centre, responded to this review, April 25, 2014
Dear guest,

thank you so much for taking a minute of your time and let us know about your stay in our Ibis Portsmouth hotel. I am so glad to see that you enjoyed your stay with us! Thank you for being so constructive.

I will be looking forward to hearing from you very soon.

Kind regards,

Luis Ortin
Assistant General Manager
Ibis Portsmouth Centre hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swansea, United Kingdom
1 review
3 of 5 stars Reviewed April 16, 2014

Forewarned by hotel info about smallness of rooms. Most comfortable bed I have had in a hotel. Rooms very clean. Staff friendly and helpful. Breakfast on first morning chaotic - woefully inadequate food/crockery/cutlery and understaffed. But the two staff on duty kept cheerful and did their best. The young Italian waitress deserved a medal (Ariane?). Management must have known hotel was full and should have anticipated problems. Improved next day after complaints. No staff on duty at entrance to breakfast to check on who had paid in advance - anyone could have walked in, even from the street!

  • Stayed April 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisportsmouth, Manager at Ibis Portsmouth Centre, responded to this review, April 17, 2014
Dear guest,

thank you very much for taking a minute of your time and let us know about your stay in our hotel. I am sorry to read that our breakfast service did not meet your expectations the first day.

On top of that, I will definetely share your kind comment with Arianna. I am sure she will be happy to know about it.

I will be looking forward to seeing you again very soon.

Kind regards,

Luis Ortin
Assistant General Manager
Ibis Portsmouth hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Portsmouth Centre

Address: Winston Churchill Avenue, Portsmouth PO1 2LX, England
Phone Number:
Location: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #27 of 39 Hotels in Portsmouth
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Portsmouth Centre 2*
Number of rooms: 144
Official Description (provided by the hotel):
Ibis is the only city centre hotel in Portsmouth located 3 min walk from Portsmouth & Southsea train station, shopping centre and Guild Hall, 15 min walk from Gunwharf Quays, D Day Museum and shipyards. Hotel is nearly 100% refurbished and has 24- hour Reception and Restaurant, 2 conference rooms, on site car parking and Wifi in the lobby. ... more   less 
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Also Known As:
Ibis Portsmouth Centre Hotel Portsmouth
Accor Portsmouth Centre

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