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“Not as good as previous visit to same hotel” 3 of 5 stars
Review of Ibis Portsmouth Centre

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Ibis Portsmouth Centre
2.0 of 5 Hotel   |   Winston Churchill Avenue, Portsmouth PO1 2LX, England   |  
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Ranked #26 of 39 Hotels in Portsmouth
Nottingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Not as good as previous visit to same hotel”
3 of 5 stars Reviewed May 15, 2013

I feel like the overall hotel had slipped in standard since my first stay there exactly 2 years prior to this visit.
We booked for a triple room, but they had forgotten to get the extra bed ready for us, so we had to ring reception to come and make the bed up.
If you're unlucky enough to be on the front of the hotel, the noise from late night drinkers was very very bad, and at one point [3.15am to precise], I actually thought there was a riot or fight outside.
We also heard various noise from people returning to their rooms.
Most disappointing for me however, was the breakfast.
Last time it was fantastic, highly recommended infact - this time, the lady charged us full adult price for our 4 year boy, which I got her to correct, and then found that our breakfast was cold. The baked beans which I tipped over the top of my breakfast were stone cold, it was if they had just come straight out of the tin.
There was lack of cutlery on hand, and I had to wait around for spoons for my little boys cereal.
Overall not a good experience.... I wished I had eaten out for breakfast instead. The cost of breakfast for 2 adults and 1 child was £20. Could have got better and cheaper down at Gunwharf Quays

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisportsmouth, Manager at Ibis Portsmouth Centre, responded to this review, May 18, 2013
I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness and I am currently investigating this matter regarding the quality of the breakfast during your stay. Please feel free to contact me on H1461-DM@accor.com to discuss this further. Kind regards, Assistant General Manager. Clemence Carminati
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920 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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Essex
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 14, 2013

I have stayed here several times over the years and this hotel has continued to improve as the years go by. There's a very handy car park which costs £6 for an overnight stay, but it's good to have the car parked right next to the hotel, there's an entrance that goes straight through to reception from the car park. The lobby is modern and very clean and the reception staff were very pleasant.

The rooms at this hotel are very small but it was one of the most comfortable beds I've ever slept in a hotel which definitely makes up for the small room size. Everything was nice and clean down to the tiny bathroom.

If you stay at a weekend there is some noise from the nearby nightclubs but the double glazing does a fairly good job of keeping the sound out.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisportsmouth, Manager at Ibis Portsmouth Centre, responded to this review, May 18, 2013
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you in Ibis Porstmouth.
Assistant General Manager
Clemence Carminati
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Bridgwater, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 11, 2013

Good clean budget hotel the rooms are on the small side as are the bathrooms..Location for visiting the Guild Hall is excellent.. very close to the rail station 5min walk there is also good parking for cars.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisportsmouth, Manager at Ibis Portsmouth Centre, responded to this review, May 13, 2013
Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Assistant General Manager. Clemence Carminati
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Altrincham
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 10, 2013

Good Budget Hotel.
Well located and convenient for City Centre and 2 mins to Train station. Loved to breakfast with lots of choice.
Staff very friendly and helpful. My room was on the small side but more than adequate. The bathrooms are very compact,
Clean and modern with extremely comfortable beds.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisportsmouth, Manager at Ibis Portsmouth Centre, responded to this review, May 13, 2013
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Assistant General Manager. Clemence Carminati
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Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 7, 2013

Very Nice Budget Hotel.
Well located and convenient for City Centre and sightseeing.
Excellent Breakfast with lots of choice.
Staff very friendly and helpful.
Lots of Parking at a reasonable cost.
The Rooms where on the small side but more than adequate for a short stay with very comfortable beds.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisportsmouth, Manager at Ibis Portsmouth Centre, responded to this review, May 13, 2013
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Clemence Carminati
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Top Contributor
63 reviews 63 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed May 6, 2013 via mobile

Went down for a long weekend as a couple. Very well laid out. Clean and modern. Very comfortable beds. Room small but you get what you pay for.
Would definately stay again and have recommended it to friends.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisportsmouth, Manager at Ibis Portsmouth Centre, responded to this review, May 7, 2013
We very much appreciate your comments regarding your stay at ibis Portsmouth Centre
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Yours sincerely,

Clemence Carminati
Assistant General Manager
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Holyhead, United Kingdom
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 4, 2013

Staye here last weekend a party of 4 males. visaiting the area. £84.00 each for the 3 nights!! rooms were a bit small,but the bathroom was too tiny for comfort. sitting on toilet was so close to wall, it was possible to fall asleep as the wall was so close. small ring of thick dust on window, but otherwise excellent. clean and tidy, rooms serviced every day. Bit noisy at night, but a few pints in the hotel bar soon saw to that!! zzzzzz. great, and reccommended for a lads weekend.

Room Tip: Round the back is quieter.
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisportsmouth, Manager at Ibis Portsmouth Centre, responded to this review, May 5, 2013
Thank you for your kind comments. I am delighted that you enjoyed your stay at Ibis Portsmouth and look forward to welcoming you back again soon. Kind regards, Clemence CARMINATI
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Portsmouth Centre

Address: Winston Churchill Avenue, Portsmouth PO1 2LX, England
Phone Number:
Location: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #26 of 39 Hotels in Portsmouth
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Portsmouth Centre 2*
Number of rooms: 144
Official Description (provided by the hotel):
Ibis is the only city centre hotel in Portsmouth located 3 min walk from Portsmouth & Southsea train station, shopping centre and Guild Hall, 15 min walk from Gunwharf Quays, D Day Museum and shipyards. Hotel is nearly 100% refurbished and has 24- hour Reception and Restaurant, 2 conference rooms, on site car parking and Wifi in the lobby. ... more   less 
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Also Known As:
Ibis Portsmouth Centre Hotel Portsmouth
Accor Portsmouth Centre

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