We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Ideal for cruise port” 5 of 5 stars
Review of Premier Inn Portsmouth - Port Solent East

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Save
You added Premier Inn Portsmouth - Port Solent East to your Saves list
Premier Inn Portsmouth - Port Solent East
1 Southampton Road | North Harbour, Portsmouth PO6 4SA, England   |  
Hotel amenities
Ranked #19 of 39 Hotels in Portsmouth
Barrow-in-Furness, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Ideal for cruise port”
5 of 5 stars Reviewed March 6, 2013

We stayed here the night before a cruise we paid £29 for an advance non refundable booking and left our car for 17 nights what a bargain. The staff were excellent the pub next door handy as we arrived late and went there for dinner, basic pub grub but nice, a £6 taxi ride to the port so much better than £10.95 a day to park there.
Room was quiet, clean and had everything we required. Notices on all doors remaining guests to be quiet at night.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

286 reviews from our community

Traveler rating
    106
    97
    54
    16
    13
See reviews for
105
91
11
40
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Camberley, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 3, 2013 via mobile

Stayed for two nights with my Gilfriend. The exact location was not the best, reminded me a little bit of an industrial estate but good as it was close to many attractions. The rooms were very clean and they lived up to their word of a great night sleep. Cheap chearful weekend away.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackpool, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 18, 2013

Short notice booking following a ferry cancellation. First went to the 'other' Premier Inn, just 100 yards away, a lovely new shiny hotel. The Solent East is much older looking, and appears not to have been upgraded to the same extent as some other Premier Inns. However, it was warm, comfortable, with everything working and the staff were superb. So friendly, helpfull and smiling, nothing too much trouble. Lots of local facilities for food and shopping, but give the Beefeater a miss. You have to walk outside to it, in the pouring rain and driving wind. The restaurant itself was unwelcoming, the carpets and tables sticky. At breakfast one disinterested 'manager' showed us to a table in the restaurant, other guests ended up in the bar! The food was not worth £8.25 for two, let alone each. Much of it was drying up in the hot trays, and when an item ran out we were treated to the sight of the 'manager' wandering through with a plate, not a tray, a plate with two or three eggs or sausages on it. I know we had had a lot of rain over the last couple of days, but I swear I could smell damp coming from the carpet throughout breakfast. I would go to the Inn again, but never again the Beefeater. The thought of paying their prices for an evening meal in that ambience is a definite no no. Premier Inn Port Solent East needs to move away from this link.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ingolstadt, Germany
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 22, 2013

We went on a business trip on short notice and decided to book the Premier Inn Port Solent East... big mistake. On arrival the first "surprise" was the most unwelcoming behaviour of the girl at the reception which was like: "Eeeeeuwwww, guests!" We then kindly asked her to correct a mistake on the invoice (payment on arrival) she was completely unnerved, smashed keys and invoice on the desk. We just exchanged baffled glances and left for our rooms, expecting no good. The room size was okay, but is was awfully cold, especially in the bathrooms! Great in winter! No heater in the bathrooms, no mobile heating device available. The heater in the bedroom didn´t work in the evening (centrally controlled?), started working in the morning.
There are big gaps between door and floor, and if someone talks outside the room door in the hall it´s like they´re next to your bed. Makes you jump when you´re just about to fall asleep.

Breakfast... costs 8.25 GBP, is taken next door at the Beefeater restaurant. Food okay, but the dishes were DIRTY, the tables sticky. Disgusting. Scraped dried egg off my coffee cup, warm plates by the food buffet were full of fatty finger prints and food crumbs (nor properly washed?). The juice glasses next to the juice jugs stuck on the table.

No value for 81 GBP per person per night. Unbelievable. My colleagues and I were so put off, dont think we´ll ever book ANY Premier Inn again.

The only really good thing was the reception girl the next morning (different one than the night before...) who was very friendly and helped us de-ice our car with the provision of hot water. :-) She increases the "Service" rating by 1 point.

  • Stayed January 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Portsmouth - Port Solent East, responded to this review, January 30, 2013
Thank you for your review. At Premier Inn it remains our main objective to deliver a high standard of service and I am sorry to learn that we have failed on this occasion. We would like the opportunity to investigate further. Please email your details including your reservation number to talktous@premierinn.com and we will follow this up with our Management Team. Thank you for taking the time to review our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed January 19, 2013

I asked them to send a parcel home for me .. I left it at the reception on Sunday nite and it wasn't until Friday that they managed to post it .... Hey can you beleive that five days before they got it to the postoffice ... Disgraceful ... The food is at the beefeater pub/restaurant a short walk away ... The food is greasy and extremely fatning as are most of the clientele ...fat .. so ifyoy respect your body and your arteries I would not recommend eating there ...

  • Stayed January 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIPSE4401, Manager at Premier Inn Portsmouth - Port Solent East, responded to this review, January 22, 2013
Thank you for your comments, as explained in house the parcel was taken so as far as we were aware it had been posted. I can only apologise again for the inconvenience this has caused you. We hope you enjoy the rest of your stay with us, and if you would prefer not to eat in our on site restaurant do not hesitate to speak to someone on reception who I’m sure can recommend something great in the local area.

Kind Regards
Port Solent East Premier Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 11, 2013

We managed to get these rooms in the premier sale at £29 and £19 for the 5th and 6th of jan, prior to taking the ferry to the isle of wight. We were made to feel welcome from the moment we entered with happy smiling staff, dining options were offered to us which we turned down and were told that if we changed our mind to let them know.

The room was spotless and the joy of a kingsize bed was ours to behold.Plenty of space and good t.v reception. The bath and shower were spotless and chambermaid service was efficient.

The beds were comfortable and a request for extra pillows speedily granted. Very peaceful nights sleep despite the roads outside. We thoroughly enjoyed our stay.

Beefeater Restaurant, Pizza Hut, K.F.C, and 24 hour Tesco were all available for dinner/lunch so all in all a well appointed hotel and amenitys. We will go back.

Room Tip: ask for a family room as there is extra space
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIPSE4401, Manager at Premier Inn Portsmouth - Port Solent East, responded to this review, January 13, 2013
We are delighted that you enjoyed your stay with us! Premier Inn are committed to all of our guests having the best possible experience when staying in our hotels and we really appreciate any comments positive or negative you have to give us, as this enables us to make improvements and insure all guests receive a good nights sleep.
We hope to see you staying with us again soon!

From us all at Portsmouth Port Solent East Premier Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leighton Buzzard, United Kingdom
2 reviews
5 of 5 stars Reviewed January 8, 2013

We booked 6 rooms seperately, all had a good night stay! We were attending a family party locally, the cabs were ordered for us, there was plenty of tea and coffee etc, we were downstairs and did not experience any noise or disruption

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Premier Inn Portsmouth - Port Solent East? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Premier Inn Portsmouth - Port Solent East

Address: 1 Southampton Road | North Harbour, Portsmouth PO6 4SA, England
Location: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#12 Romantic Hotel in Portsmouth
Price Range (Based on Average Rates): $$
Number of rooms: 64
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Premier Inn and Odigeo so you can book your Premier Inn Portsmouth - Port Solent East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Portsmouth (Port Solent East) Hotel Portsmouth

Owners: What's your side of the story?

If you own or manage Premier Inn Portsmouth - Port Solent East, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.