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“A really excellent stay!!” 5 of 5 stars
Review of The Clarence Hotel

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The Clarence Hotel
4.0 of 5 Hotel   |   Clarence Road, Portsmouth PO5 2LQ, England   |  
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Hotel amenities
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Ranked #1 of 39 Hotels in Portsmouth
Chelmsford, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“A really excellent stay!!”
5 of 5 stars Reviewed July 19, 2013

This is our first time travelling to Portsmouth and our first time staying at The Clarence Hotel. It was something special on both counts!
Paula & the team made us feel very welcome from the beginning. They have such an easy going way about them - quite unlike any other hotel we've stayed in.
The check-in was completely painless and we were issued with a parking permit for our car. We had no problem finding a space. The hotel is situated just back from the main Southsea esplanade in a nice quiet side street.
We stayed in the Monkey room and were impressed by the amount of space available. The room was spotlessly clean and the air-con was on! Very welcome for the temperature didn't dip below 25 during our stay.
The bathroom was splendid. Again very clean with a massive walk-in shower. It was just lovely.
Paula provided us with some much needed local knowledge about where to eat etc.
We went for a stroll and on our return were greeted by Jade who also filled us in about where to go etc.
When we got to our room the bed had been turned down (with a chocolate on each of our pillows) and the air-con had been switched on.
After an excellent nights sleep in the very comfortable bed we were treated to a splendid cooked breakfast.
And so it went on for the week. Nothing was too much trouble. Everyone was really friendly and helpful.
We will definitely be going back!!

Room Tip: We stayed in the Monkey room and can highly recommend it!!
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this review, July 20, 2013
Many thanks for choosing the Clarence Hotel for your short break in Portsmouth. It was great that all the staff looked after you whilst you were staying with us. I'm glad that you enjoyed the air conditioning, it has been such a godsend the last few weeks with the heat wave that we are having.

It will be a pleasure to welcome you both back in the future.

Jenny & Mark
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825 reviews from our community

Traveler rating
    754
    51
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    4
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 18, 2013

On arriving at the hotel we were greeted by Mark who had a welcome drink waiting for us in the bar, great start and then showed up to our room which was lovely. Lots of nice touches and Mark and Jenny could not have been helpful, with some local knowledge. It was great to be outside the main area but if required this was in easy reach. Great nights sleep as very quiet and the breakfast the next morning was superb. I would not hesitate to recommend this hotel.

Room Tip: Please remember that there are no tea and coffee making facilities in the rooms, they are available...
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this review, July 20, 2013
Thank you choosing the clarence hotel to celebrate your recent anniversary. It was a pleasure to meet you both and to know that you both enjoyed your stay with us.

Hopefully we will be able to welcome you back again soon!

Jenny, Mark and team
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New Brunswick
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 15, 2013

We spent a wonderful night at this clean, friendly, and beautifully decorated boutique hotel situated close to downtown in a pretty area. The staff were amazing, and we loved the breakfast, the personal touches, and we can't speak highly enough about our experience!

Room Tip: Preview the rooms on their website to choose one suited to your own tastes. Each of the eight rooms...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OfficeatTheClarence, General Manager at The Clarence Hotel, responded to this review, July 17, 2013
Thank you very much for your lovely review of your recent stay. I am delighted the experience was exceptional!
Hopefully we will be able to welcome you back at some other time.
Kind Regards,
Paula.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penryn, Cornwall
1 review
5 of 5 stars Reviewed July 15, 2013

We chose to stay at the Clarence for our visit to the new Mary Rose exhibition in the Historic Dockyard.
We were greeted warmly on arrival with a complimentary drink and some very helpful advice on places to visit & eat nearby.
Parking didn't seem to be a problem; there are limited spaces within the hotel courtyard or you can park on-street with a permit from the hotel. We ended up doing both during our stay, no problems.
The room was beautiful, completely spotless with high quality furnishings; possibly the most comfortable 2 nights sleep we've had in a long time! The much-needed air conditioning was a relief from the warm weather outdoors!
The bathroom was amazing! Red sparkling tiles and a double jacuzzi bath that we'll remember for a long time.
Both breakfasts were excellent, plenty of choice and freshly cooked.
Of the 3 staff we met, all were polite, very friendly and courteous, nothing was too much trouble. I managed to leave my camera charger in the room, I was emailed before I had even missed it and its in the post to me!
The Clarence is more than worthy of its high ratings on Trip Advisor, we will definately return and recommend it to anyone who is looking for high quality accommodation in this area.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 14, 2013

A lovely little hotel with a friendly welcome and helpful service.We were very happy with our room,beverage making facilities would have been nice but we booked knowing they weren't available. ( The coffee supplied in the Lounge was much nicer than the make-it -yourself variety).
Great breakfast,good choice of food and the best cooked breakfast we have had in an hotel for a long time. Would happily return there.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
somerset
Top Contributor
93 reviews 93 reviews
34 hotel reviews
Reviews in 30 cities Reviews in 30 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed July 11, 2013

Arrived later than planned due to traffic problems,the friendly,informative welcome and complementary drink from the bar, soon put us in a relaxed mood.The small Hotel car park was full,not a problem we were given a parking permit and could park within 50 meters of the Hotel.
Upon being shown to our spotlessly clean room,Follow Your Heart,our journey was erased and the relax mood was enhanced, king-size bed,stand alone bath-with it's own tv plus a main tv with a array of free on-demand movies.
We walked over to the seafront less than five minutes,then back into Southsea High St,five minutes return walk to The Clarence,where there is a selection of restaurants.On our return,the bed had been turned back,so we settled down to a movie,followed by a good night's sleep.
Breakfast again was a pleasurable experience a good selection of fresh fruit/cereal/juices,followed by a excellent full english all served in an attentive manner.
We had to change our travel plans,unfortunately they were fully booked for the the following evening,but supplied a ipad,so we could find another hotel.
From start to finish,our stay exceeded our expectations and all the staff were superb,The Clarence is thoroughly worth and deserves it's high rating.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2013

What a fantastic place to stay and at a great price. From the minute we walked in we felt very relaxed after receiving a very warm and friendly welcome. Lovely addition of a welcome drink in the bar and a guide to what the local area had to offer including restaurants, bars and local attractions. We stayed in the Follow Your Heart room which was very clean, stylish with a modern touch and had the welcomed addition of air conditioning. We would highly recommend and will be returning in the future ourselves. Thank you so much Mark, Jenny & Jade for making our stay so relaxing and enjoyable.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Clarence Hotel

Address: Clarence Road, Portsmouth PO5 2LQ, England
Phone Number:
Location: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#1 Romantic Hotel in Portsmouth
#1 Business Hotel in Portsmouth
#7 Family Hotel in Portsmouth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Clarence Hotel 4*
Number of rooms: 8
Official Description (provided by the hotel):
The Clarence is Portsmouth and Southsea's multi award-winning adults only luxury boutique hotel. This Edwardian residence has been stylishly converted to offer well designed and individually styled rooms with luxury bathrooms. Guests can enjoy a complimentary drink on arrival, mid-day check out and 24 Hour room service. All rooms offer Air-conditioning, King-sized bed, complimentary Wi-Fi and Movies on demand. Perfectly situated just 5 mins away from all major attractions and just a few hundred yards from the seafront, The Clarence is the ideal place to stay whether it be for Business or that well earned break. The Clarence also offers guests in-room health and beauty treatments ... more   less 
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Also Known As:
Clarence Hotel Portsmouth

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