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“Outstanding service, comfort & location ideal for couples” 5 of 5 stars
Review of Lords of the Manor Hotel

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Lords of the Manor Hotel
4.0 of 5 Hotel   |   Upper Slaughter, Upper Slaughter GL54 2JD, England   |  
Hotel amenities
Ranked #1 of 1 Hotels in Upper Slaughter
Buckinghamshire, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Outstanding service, comfort & location ideal for couples”
5 of 5 stars Reviewed May 24, 2013

I booked a surprise weekend away to Lords of the Manor Hotel in Upper Slaughter for my partners birthday. We stayed in a country room which was full of character & charm, with views over the stunning gardens. When we arrived we were greeted by the hotel manageress who gave us a warm and professional welcome then showed us to our room. We had booked an evening meal with canapés and champagne in the bar followed by an al a carte meal in the restaurant. The quality of the service was outstanding and rivalled the best hotels in London. We were given an extensive wine list to choose from with literally hundreds of wines from France and the rest of the world. The food was so delicious we had a fantastic meal. My only one slight criticism would be that the conservatory where we ate our meal lacked any ambiance and the lighting was quite bright. Some candles or more subtle lighting and background music would of improved this room greatly. The main restaurant next to the conservatory looked more inviting but we were not offed a table in this part of the restaurant.

We had a very comfortable nights sleep, the bed had a memory foam mattress and the shower was a torrent of water. Breakfast was delicious and included in the price of the room. My partner is a pescetarian and the dinner menu had only meat options, the waitress was so helpful and spoke to the chef who cooked a fish alternative that was delicious and for no extra charge. Overall we had a lovely weekend, a perfect getaway, in a stunning part of England. Take a walk along the river to Lower Slaughter it is absolutely charming.

Room Tip: We booked a country room which had beatiful beams and a view of the garden in the older part of the...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerLOM, General Manager at Lords of the Manor Hotel, responded to this review, May 28, 2013
Dear Guest
I am so glad you had a lovely weekend with us - hurrah for the surprise. Thank you for your comment about background music - we have played with this idea but thus far unable to strike the right balance.

I am glad you enjoyed the walk on the Parson's way, it must surely be one of the best walks in the country.
Kind regards
Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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663 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • English first
  • German first
  • Japanese first
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English first
Walton-On-Thames, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 23, 2013

My wife and I stayed recently to celebrate a birthday with 3 other couples. All agreed the food and service was excellent. We had a side room for dinner and breakfast to ourselves and plenty of service when needed. We stayed an extra night on our own as the hotel is so relaxing and we love the area. Our 3rd stay and we will be back with our dog again next time.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerLOM, General Manager at Lords of the Manor Hotel, responded to this review, May 28, 2013
Dear Guest
Thank you for your review of Lords of the Manor, we are glad you had a splendid birthday celebration with us and we do look forward to your return with your canine friend later in the year.
Kind regards
Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wolverhampton, United Kingdom
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 13, 2013

We've had the good fortune to travel widely and have stayed in top-flight hotels both in the UK and abroad but I genuinely think that Lords of the Manor is the best of its kind I have ever come across.
Note that I say "best of its kind"..This is a Country House hotel doing exactly what it says on the tin and providing excellent service in an atmosphere of relaxed calm and charm with excellent food and drink. It does all this in the middle of one of the most beautiful villages in the UK.
The hotel was very busy when we arrived with a good sprinkling of international visitors enjoying the atmosphere and amenities.
We stayed only one night but wallowed in the luxury of enormously comfortable beds and pillows and awoke to a sumptous breakfast deliverd exactly on tume to our room.
With so much competition it is attention to detail that separates the men from the boys in this sector of the market.....At the Lords of the Manor, all the staff call you by name; the Reception staff come out to the car as you pull up at the entrance to help with baggage and valet parking; the hotel welcomes dogs (it doesn't just suffer them!!!) and Patch found a welcoming rug with a bowl of water and some treats on her arrival in our room. The bar and resaturant staff were attentive and courteous at all times and the food was to die for!!
All this comes at a price,of course, but in terms of pure quality it is a price worth paying in my book.. If you are celebrating a birthday or anniversary..or just looking to treat yourselves.. spend a couple of unforgettable days in Upper Slaughter at Lords of the Manor

Room Tip: Treat yourself to one of Lords Suites and really wallow in luxury!!
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerLOM, General Manager at Lords of the Manor Hotel, responded to this review, May 14, 2013
Dear Guest
Thank you for your lovely review, how lovely that Patch had a good time as well. Dogs can often be our harshest critics - often the General Manager gets a nasty bite on the leg if they are not looked after - quite right too I hear you cry.

The team will be delighted with your feedback and I hope we will see you and Patch again soon.
Kind regards
Paul
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Wroughton, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2013

We have just returned from our third visit staying at Lords of the Manor on Thursday 9th May. Despite the unsettled weather our visit was hugely enjoyable. We were delighted to hear that our room had been upgraded to a suite which was a lovely surprise. Having always loved the service and food in the restaurant we both thought that on this occasion the food excelled our previous visits. Stunning is the only word we can use.
Only small negative's were that we felt that the size of the afternoon tea (cakes) had vastly been reduced and our complimentary pre dinner glass of champagne was not served to us. We did forget to mention this when we left which does show that we had a fantastic time and we will definitely be back. I would suggest that parents taking small children are aware that this is very much an 'adult' hotel with the michelin starred restaurant a main attraction. My two children at 12 and 9 I consider to be not old enough to appreciate it but certainly will be taking them when they are a bit older.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerLOM, General Manager at Lords of the Manor Hotel, responded to this review, May 16, 2013
Dear Guest

We are so glad that you had a splendid stay with us and glad that our shoes were even more shinier than last time you visited. Thank you for the comment on afternoon tea and the fizz - we will chalk up an IOU - do make sure on your fourth visit you hold me to this.

We look forward to when you bring your Children - hopefully they will pay the bill for you!
KInd regards
Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 12, 2013

We stayed at Lords of the Manor last year and had a wonderful and relaxing break so we were really looking forward to our return visit this weekend. Unfortunately, this latest visit proved extremely disappointing. We arrived on Saturday afternoon and the receptionist immediately asked us what arrangements we had made for dinner. We explained that we would order room service once our children were both asleep. She shook her head and explained this was absolutely impossible as the restaurant was very busy and therefore room service was not available. We were rather shocked as we had enjoyed a wonderful meal in our room on our previous visit and when we explained this she responded rudely that "You have to understand this is a Michelin starred restaurant." We were very upset as we had travelled from London with two small children and had not anticipated such a poor welcome. In the event, once we had checked into our rooms we received a call to say we would be able to order food to our room after all.
We had booked two rooms and in the smaller room there was a very strong smell of air freshener when we arrived. Over the course of the evening, the smell got progressively worse and we eventually tracked down an Air Wick air freshener plugged in behind an armchair. Today, as I write this review I am washing all the clothes (and my baby's blankets) we had in that room as they smell of Air Wick- not what you'd expect after a visit to a 5 star hotel.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerLOM, General Manager at Lords of the Manor Hotel, responded to this review, May 14, 2013
Dear Guest
Thank you for your review, we can and normally do much better than this and whilst we tried to recover from the timing issue with your room service request we simply never got back on the front foot with you and I am very sorry. Whilst I will speak with your travel agent who understood only too well the need to establish dining arrangements before your arrival - I will of course write separately to you as I would hate for this to be your final visit to Lords.
Kind regards
Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rodez, France
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 12, 2013

We stayed for one night and could not fault anything. All the staff were professional, friendly and
efficient. The room was delightful and bed amazingly comfortable. Dinner was superb. We had the set market menu , the starter did not suit one of us and an alternative was quickly offered and was delicious. Extensive wine list with prices to suit all pockets. All in all a great hotel in a lovely location
We highly recommend this hotel and plan to return

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerLOM, General Manager at Lords of the Manor Hotel, responded to this review, May 14, 2013
Dear Guest
Thank you for your review and recommendation, I am so glad you plan to return back to us and hope we will see you again soon.
Kind regards
Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cotswolds, UK
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 11, 2013

We went to Lords of the Manor last weekend as a special anniversary treat. It is beautiful and very homely - lovely antiques and furnishings inside and the most beautiful grounds outside. The staff were lovely - attentive but not over the top. Food in the restaurant is top class, and the sommelier was a star. They made our stay very special, (they upgraded our room and did a surpirse anniversary cake!) and we would definitely recommend it and will be returning again.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerLOM, General Manager at Lords of the Manor Hotel, responded to this review, May 14, 2013
Dear Guest
We are so glad you had a great stay with us and that you loved our location. On behalf of the team we have to confess that the odd reminder from Guests about what a lovely place we work in often helps us remember why we love Lords of the Manor so.

I very much look forward to your return for another anniversary.
Kind regards
Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lords of the Manor Hotel

Address: Upper Slaughter, Upper Slaughter GL54 2JD, England
Location: United Kingdom > England > Cotswolds > Upper Slaughter
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 1 Hotels in Upper Slaughter
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Lords of the Manor Hotel 4*
Number of rooms: 28
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Also Known As:
Hotel Lords Of The Manor
Lords Of The Manor Hotel Upper Slaughter, England - Cotswolds

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