My partner and I stayed at The Unicorn Hotel for 2 nights including New Years Eve 2012. Our first impressions were not too good as the reception area was untidy with a plate of half eaten food on the desk. We stood waiting for 10 minutes even though we rang for assistance as instructed and no apology given. We found the accommodation of a good standard, warm and inviting. The bar area was cosy and welcoming with a large log fire. The food both at breakfast and evening meal in the bar was of a good standard. What spoilt our stay was the total disregard shown to "residents" all of which were 40 plus on New Years Eve. There was a 3 course meal if required in the restaurant at £50/head with background music. At 11.15pm the music volume was turned up and they proceeded to play chart and night club music ONLY for the young locals and off duty staff who were partying in the hotel. We would have thought they may have taken into consideration their RESIDENTIAL PAYING guests and played music for all tastes. We toasted in the New Year and went to our room where we were greeted with the loud thumping noise of the bar music which had been turned up considerably, for a further hour and a half. When signing out of the hotel we expressed our dissatisfaction to The Manager who said "I'm 50 and I don't like 70s, 80s and 90s music. I like House music" He said he would take on board our comments!! We felt he was paying us lip service. Such a shame that an otherwise perfect New Year stay was ruined at by complete thoughtlessness for residents who had travelled from various parts of the country to experience New Year in Stow on The Wold.
- Official Description (provided by the hotel):
- The Unicorn is a beautiful Grade II listed building, standing alongside the Fosse Way in Stow- on-the-Wold. Situated in the heart of the Cotswolds, England's largest designated area of outstanding natural beauty, the Unicorn has 20 rooms, each with their own individual style and character. A fine choice of imaginative food is also available from our Á la carte menu in the elegant surroundings of our Georgian Restaurant. ... more less
- Also Known As:
- The Unicorn Hotel Stow-On-The-Wold, Cotswolds