This hotel has many good features, but does not deliver in some areas.
Stayed in a superior room. Comfortable king-size bed. Powerful shower over bath. Free wifi. Coffee machine. Complimentary mini bar, (containing 2 beers, 1 diet coke, 1 coke, 1 sprite, 1 still water, 1 sparkling water and small bottle of semi-skimmed milk).
Toiletries are nice - REN, but disappointingly (for me), apart from body lotion, presented in large dispensers attached to walls (I do like having something to take home when paying a premium rate for a room).
Towels generous and fluffy, as was the dressing gown, but no slippers.
Mood lighting OK, but would have been nice if staff had explained where instructions for use were. Also, at brightest light not good - really need an illuminated shaving/make-up mirror in bathroom. Some lamps not working (staff did come immediately to try and sort out). Hair dryer very well hidden (again would have been helpful to have been told where it was).
The ipod seems to be a gimmick that has 'over promised'. Very little music, empty albums and played through TV, so not good quality - sound better through speaker in bathroom!
Heating/air con very noisy fan. In the end had to switch it off, as this combined with odd random beeps in the night (not sure where they were from), not conducive to sleeping.
Breakfast very ordinary. Quite limited choice of cereals, no yogurt, limited choice of fruit. Cooked breakfast included just 1 rasher of bacon and 1 sausage. Poached eggs were the highlight of breakfast, (which bizarrely was garnished with a bit of parsley).
Overall not a bad hotel, but few things could do with a bit of attention.
- Official Description (provided by the hotel):
- This brand-new, luxury hotel offers chic and stylish rooms featuring iPods and Nespresso coffee machines within Cheltenham’s fashionable Montpellier district.With artistic touches and contemporary design, all rooms at The Montpellier Chapter offer luxurious Egyptian cotton bed linen and complimentary minibars. Free Wi-Fi is available to all guests, while some rooms provide modern, open-plan bathrooms, computers, or an iPod Touch, which can connect directly to the TV.The Montpellier Chapter features a restaurant with open kitchen and open hearth oven. Guests can enjoy fine dining within, or venture into the garden room, terrace, or landscaped courtyard.Cheltenham town centre and Cheltenham Spa Rail Station are just 15 minutes’ walk from The Montpellier Chapter. Cheltenham’s famous racecourse is a 10-minute drive away, while Cheltenham’s spa history can be found at the 19th-century Pittville Pump Room and gardens, less than 10 minutes’ drive away. ... more less
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- Also Known As:
- Alias Hotel Cheltenham