We went in January when it was bound to be quiet but the pre-odered flowers were not in the room (or available). The restaurant was closed (eat in bar area) so we had to ask for a refund on oor room rate for the included dinner and the room was properly clean. The net curtains were filthy. The staff did their best including paying for the taxi to take us in to Cheltenham to an excellent restaurant recommended by them but, although the position was great and the room fine it was such a disappointment.
- Official Description (provided by the hotel):
- Located at the gateway to the Cotswolds, M5 J11. The hotel has recently undergone a £4 million refurbishment including bedrooms with flat screen TVs, a new designer restaurant and improved lounge décor, refurbishment of our swimming pool and a new outside patio area. Thistle Cheltenham offers modern surroundings within landscaped grounds close to regency Cheltenham Spa. We pride ourselves on offering you great service in a stunning location with the highest standards and comfort. ... more less
- Reservation Options:
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- Also Known As:
- Thistle Hotel Cheltenham
- Cheltenham Thistle Hotel