mixture of reviews and upon hearing of pending receivership of this hotel felt on the cautious side. With only 3 cars in the small car park we parked easily for our two night stay. Black marble entrance and sparkling glass doors, to the left was an attractive sitting area, tastefully furnished with blue lit bar area alongside. Opposite was a dining area with about 8 tables, white linen cloths and napkins. Further down the hall was a tucked away reception area. I felt the girls were a bit too hidden away in this dark corner but they were all very pleasant and helpful, one offering a full map of Cheltenham. Our room was on the top floor, 42 steps for anyone who cant cope with stairs. The William Clifford room had an enormous bed, two singles, about 7` with crisp clean sheets. Overall clean but window sashes needed a good lick of paint, especially the bathroom. The room was far too hot and even after sorting out the radiators and jamming one of the sash windows open it was still stuffy. Took our own kettle and at £5 each for drinks we were glad we did. There was a tray out with small champagne/coke etc., but no price guide, bottle openers. This was on the pretentious side, as were the BMW/Merc magazines. A small in-room fridge would have been better, these drinks need to be served cold and rushing about looking for ice for the bucket isnt good. Plenty of hot water and the large pristine fluffy white towels were most welcome. Think there was underfloor heating too in the bathroom but no sign of soap, just a little body lotion/bath hat and shampoo.
The room beyond the `reception` area was beautifully decorated, large pictures with overhead lighting and huge table lamps, some figurine others Venetian glass, a lovely room to lounge in and read. Shame the bedrooms felt a little tired after this well presented space.
Breakfast was continental and unhurried. If this hotel does cease trading I hope they get a buyer as there is plenty of potential. 10 minutes pleasant walk to the centre with a park opposite. Spruce the bedrooms up and sort out being able to open the bedroom windows without having to prop them open with books and someone could make something of this attractive building. Sudeley castle is nearby and privately owned, the home of Katherine Parr, last wife of Henry V111, and is well worth a visit. Cheltenham itself has a lot to offer, more, we felt than run down nearby Gloucester. Being a spa town there are lots of attractive sweeping parades of houses, many with wrought iron double heart balconies. The shopping and restaurant areas are plentiful and we were lucky with sunshine for the 2 days.
ask for a lower room as they do not have a lift. also ask for the heating to be sorted out as the r...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.