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“Highly Recommended!” 4 of 5 stars
Review of Chester House Hotel

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Chester House Hotel
3.0 of 5 Hotel   |   Victoria Street, Bourton-on-the-Water GL54 2BU, England   |  
Hotel amenities
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Highly Recommended!”
4 of 5 stars Reviewed November 21, 2009

I stayed at The Chester House Hotel for 2 nights in a (huge) twin room with my mum. The hotel is lovely and all the staff very friendly and helpful. It's in a great location for exploring Bourton which is busy all year round. No problem at all parking in the car park. Breakfast was tasty and plenty of choice. We also ate in The Croft restaurant where I had the most delicious burger I've ever tasted - oh and the puddings are delicious and huge! The one thing that could be improved with the room we stayed in was the bathroom. It was spotlessly clean, but very dated. A new white bathroom suite would make all the difference! We would definitely stay here again.

  • Stayed November 2009
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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441 reviews from our community

Traveler rating
    246
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    5
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73
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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English first
nottm
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 8, 2009

Chester house is a great place to stay on Bourton as its so close to the centre of the village and yet not right at the front of the tourist route. We were able to park in the car park on every occasion. The staff were all so very friendly and helpful too. Our room was great and we had lots of storage space so that all our luggage was tucked away from view. We liked the two sinks in the bathroom too ! We only ate at the restuarant on one occasion and the service and food was good. We are certainly planning to go back again in Feb and next time we will take the dog and stayb in the pet friendly room.

  • Stayed October 2009, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 28, 2009

Having stayed with family including children the hotel was perfect. The location was excellent and we didn't use the cars at all. The staff were extremely friendly with a special mention to Nick in the bar who went out of his way for all of us. Will definitely be returning.

  • Stayed September 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertfordshire
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 10, 2009

The hotel is very central, very clean, and the staff courteous and helpful.Breakfast is taken in the hotel and is freshly prepared and excellent.We had dinner in their Croft Restaurant just opposite , and that was very good.And good value.

  • Stayed September 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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mumbai
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 8, 2009

The Chester House Hotel was an absolute delight in the most beautiful little village Bourton-on-the-Water. Let me start off by congratulating Donna who took us under her wing( and mind you we were 14 people) and gave us an excellent weekend in the Cotswold.
The Hotel has some excellent rooms some larger than the others but none the else had its own distinctive character. The restaurant Croft served us some great food. The staff was so obliging and went out of their way to make us feel welcome.
I would strongly advice all to go the this hotel and cannot understand how any one can come away disappointed.
And lastly thank you Mary.....

  • Liked — The People at the Hotel, as well as the location
  • Disliked — Nothing
  • Stayed August 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 29, 2009

We stayed in the triple room

It was not large but ok

the double bed had the worst matress sadly and the stairs up and down were a bit of a apin for my elerdrly grandmother .

But everything else was top notch great breakfast and service and the staff were very friendly and what an amazing town
scones and cream by the river is a must
Lots of diffrent little pubs doing great meals so be adventurous
we aussies loved it

  • Stayed April 2009
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Oswestry, United Kingdom
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
Reviews in 32 cities Reviews in 32 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed July 12, 2009

MB&SB Oswestry

We stayed at the Chester House Hotel this weekend. After much researching for a hotel to stay at in Bourton on the Water we decided to give the Chester House Hotel a try and what a great decision it was. A fantastic hotel in a superb location. We arrived on the Friday evening and settled into our ground floor courtyard room. Room was lovely, clean and tidy and had everything you could want for a weekend stay. The bar was cosy and welcoming and the full english breakfasts in the breakfast room overlooking the lovely garden were outstanding and really set you up for a day exploring the village.

We will definately be coming back for another visit. The staff were friendly and very helpful and couldnt do enough for you. Well done Nick, you are a huge credit to the hotel.

The hotels restaurant across the road called The Croft is a must. We had meals here both nights and couldnt fault anything. The food was outstanding. We are so pleased we made reservations as many people got turned away by just turning up hoping to get a table on spec. The only bad thing I have to stay about mine and my wifes stay is that we blame the Hotel and the restaurant for our increased waistlines. Food top notch. ;-) Cant wait to come back.

  • Stayed July 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chester House Hotel

Address: Victoria Street, Bourton-on-the-Water GL54 2BU, England
Location: United Kingdom > England > Cotswolds > Bourton-on-the-Water
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #1 of 2 Hotels in Bourton-on-the-Water
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chester House Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
Non-smoking throughout. Disabled/wheelchair facilities. Residents lounge/bar. Residents Restaurant. Families welcome, cots and baby monitors available. Large bookings welcome. Beauty therapist available. ... more   less 
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Also Known As:
Chester Hotel

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