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“Superb :-)” 5 of 5 stars
Review of Pelham House

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Pelham House
4.0 of 5 Hotel   |   St Andrews Lane, Lewes BN7 1UW, England   |  
Hotel website
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Hotel amenities
Special Offer
Lazy Summer Sundays
Ranked #2 of 6 hotels in Lewes
Guildford, United Kingdom
Top Contributor
55 reviews 55 reviews
24 hotel reviews
Reviews in 32 cities Reviews in 32 cities
44 helpful votes 44 helpful votes
“Superb :-)”
5 of 5 stars Reviewed February 21, 2013

Exactly as I pictured, infact exceeded our expectations. We chose this as we had a gift voucher to use which included a 3 course dinner and also breakfast. Food was excellent and as it was included, we treated ourselfs to a bottle of locally produced sparkling wine from Bolney. The hotel also has some lovely grounds, which would be lovely on a warmer. Will definitely consider a return visit.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PelhamHouseLewes, General Manager at Pelham House, responded to this review, March 18, 2013
Thank you very much for taking the time to share you experience at Pelham House.
I am delighted to hear that you enjoyed your stayed and had a lovely meal (it really is a lovely gift, I am sure you would agree!)
Our restaurant manager strives to provide an exciting and varied wine list which includes wines from across the world and local producers. Supporting local businesses is very important to us so I am very pleased to hear that you enjoyed your bottle of sparkling Breaky Bottom.
Thank you again for your lovely review.
I hope we will have the chance to welcoming you back again in the future.
Kind Regards
Paul Morgan, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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358 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • German first
  • Any
English first
Ringmer, England, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 19, 2013

Stayed here twice in last 6x months - both times, delicious food, breakfast delicious, staff perfect - and rooms also great, love staying over - even though we only live a few miles away!....Be back soon!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PelhamHouseLewes, General Manager at Pelham House, responded to this review, March 18, 2013
Thank you so much for this lovely review!
Lewes is indeed the perfect place to escape the hustle and bustle of everyday life, and we look forward to welcoming you back on your next getaway.
Thank you again and we hope to see you soon!
Best Wishes
Paul Morgan, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northampton, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 17, 2013

Just spent a wonderful weekend in this beautiful hotel right in the middle of Lewes Town.

I can honestly say that there was nothing we didn't enjoy - the service was tremendous in all areas of the hotel. It was attentive, professional and jovial at the right times, and nothing was too much trouble.

Try Afternoon Tea with a glass of locally made sparkling wine, great value at £17.95 per head - maybe a couple more sandwiches would have been nice, but we were particularly hungry.

Breakfast is a real treat and it was nice to be able to order main dishes at not have to serve yourself from Chaffing Dishes that dry everything out.

Our rooms were well presented and very clean.

Great location for the castle and the shops

Room Tip: The rooms do vary in price, but we had one of the cheaper ones (room 14) and we loved it. Top floor...
See more room tips
  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PelhamHouseLewes, General Manager at Pelham House, responded to this review, March 18, 2013
I am so pleased to hear that your enjoyed your weekends stay with us.
Your kind comments on the staff, afternoon tea and breakfast service are most appreciated and I am delighted to be able to pass this praise onto the team.
Thank you very much for taking the time to write this review.
Warm Regards
Paul Morgan, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worthing, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 16, 2013

Treated ourselves to a night away and were not disappointed. The hotel has lots of character and is perfect for exploring Lewes. We were given a large room overlooking the garden and the staff couldn't have been more friendly and helpful. The food, both at dinner and breakfast, was excellent.
We are a retired couple and regularly take advantage of out of season offers. This one was by far the best we have had so far. We'll be back!!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PelhamHouseLewes, General Manager at Pelham House, responded to this review, February 26, 2013
Thank you for taking the time to write this review.
I am delighted that you enjoyed one of our winter promotions and we are honoured to hear that this is best one you have experienced yet! That comment really has made my day.
We are always running various offers throughout the year and so I hope we will see you again in the future.
Warm Regards
Paul Morgan, General Manager and all the team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 16, 2013

This was our second visit to Pelham House and we were not disappointed. We had a large double room on the first floor overlooking the garden with a huge bathroom. The dinner in the evening was excellent as was the service which was both attentive and efficient. Throughout our stay we had wonderful food and we are planning to go back with friends for lunch in the near future. Our thanks go to the chef and the staff throughout the hotel for making us feel so welcome and making our short stay so enjoyable.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PelhamHouseLewes, General Manager at Pelham House, responded to this review, February 26, 2013
One the best feelings for the hotel staff is welcoming back returning guests and it is always a pleasure to hear of these visits so I thank you for taking the time to write this lovely review.
I have passed on your thanks to all the staff including our Head Chef and his team.
We look forward to welcoming you back again, whether it is another getaway or a spot of lunch with friends.
Kindest Regards
Paul Morgan, General Manager and The Team at Pelham House
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hove
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 7, 2013

We needed accommodation at the last moment. A phone call and we were booked in, then on arriving it was slick and no problems. Straight to a lovely room, warm and excellent double shower that was hot. Big bed, clean, slept for years. And great breakfast. We chose to sample the local pubs rather than in house, and the bar was very busy in any case. Parked in their car park in the snow and on trying to go the gent doing the salting was so helpful. Will return.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PelhamHouseLewes, General Manager at Pelham House, responded to this review, February 26, 2013
I am very happy to hear that you were pleasantly surprised with your recent stay at Pelham House.
All of our guests are incredibly important to us - Whether it is a family holiday that has been planned for months, or a last minute reservation like yours, we aim to provide a smooth, friendly and professional service at all times and so I am happy to hear that you found this to be true!
It is a shame that you did not get a chance to sample our menu but I am certain you had a wonderful evening out as there are plenty of fantastic local pubs in the area as I am sure you discovered.
We look forward to your return visit.
Many Thanks again for this kind review.
Warm Regards
Paul Morgan, General Manager and all of the Team
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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 3, 2013

A great hotel in central Lewes with lots of character.
Stayed in a lovely ground floor room across the car park. Need to book car parking prior to your visit since the car park is small. Room service was rather slow.

Based in central Lewes, this is a great place to stay.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PelhamHouseLewes, General Manager at Pelham House, responded to this review, February 26, 2013
I would like to thank you very much for taking the time to provide these comments.
Feedback, both good and bad, is essential to our improvement of the hotel and so that we know where we need to focus on.
I am happy to hear that your enjoyed you stay but would like to apologise for the slow room service (I do hope you enjoyed the meal)
We hope you will return to Pelham House for a stay again in the future.
Warm Regards
Paul Morgan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Pelham House

Address: St Andrews Lane, Lewes BN7 1UW, England
Phone Number:
Location: United Kingdom > England > East Sussex > Lewes
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Lewes
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pelham House 4*
Official Description (provided by the hotel):
Pelham house offers 31 individually designed bedrooms that blend the best of modern fittings and comfort whilst preserving many original historic features of the building. All rooms are fitted with contemporary handmade oak furniture, remote controlled TVs, phones and high speed data points and have en-suite baths or luxury showers, a range of natural toiletries and comfortable beds with crisp white linen. Most bedrooms overlook our pretty south facing garden, framed by views towards the South Downs. ... more   less 
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Also Known As:
Pelham House Hotel Lewes
Pelham Hotel Lewes
Pelham House Lewes, East Sussex

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