I should have known the minute we walked through the door that this was not going to be a good experience. Children running around screeching, adult supervision zero. The walls in the restaurant were filthy from where people had spilt food and they had not been cleaned. Food ground in on the floor.
We were seated and given some scruffy looking menus and then left for around 10 minutes. Our food order and drinks order was then taken. Another 10 minutes and the drinks arrived. My 2 children waited and waited for their starters, after 30 minutes I was getting somewhat annoyed, and said enough was enough we would tell them we were leaving, I had had enough of the screaming kids and the appalling lack of service. As I got up to find a waitress someone arrived with our mains! Still no sign of our starters! I said I was very unhappy about the service and wanted to speak with the manager. We waited and eventually our waitress turned up pretending to be the manager (sorry but there was no way she was the manager). According to her they had lost our starter order and they would get the soups now and the kids could have them at the same time as their main - I was not amused.
We went without the soup, had our mains and left. We will not be returning.
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