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“Lovely hotel made even better because of the staff” 5 of 5 stars
Review of Grey's Hotel

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Grey's Hotel
11 Charlotte Street, Brighton BN2 1AG, England   |  
Hotel amenities
Ranked #14 of 95 Brighton B&B and Inns
Chipenham
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Lovely hotel made even better because of the staff”
5 of 5 stars Reviewed August 23, 2011 via mobile

My boyfriend booked 2 nights at this hotel as a surprise for my birthday. From the moment we arrived Jamie couldn't have been more helpful. The room was very clean and comfortable and the little touches such as bath robes and refreshments (topped up daily) made it extra special. The shower was hot and powerful. Breakfast was served in a lovely room and the selection of fruit, cereals, pastries etc was fantastic. The cooked breakfast was delicious. This is a very nice hotel, but it is made superb by the staff. Will definitely be returning.

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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394 reviews from our community

Traveler rating
    347
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    0
See reviews for
33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Newport, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 21, 2011

Our first impression of this little hotel was the sign, elegant just like the interior. We were greeted by Terry who gave us a map and pointed out places of interest and recommended restaurants for lunch and dinner. Our room was at the back of the property, was a good size with a shower room and toilet en-suite. It was very comfortable, spotlessly clean. We had a flat screen tv and tea and coffee making facilities via a senseo coffee machine, I had hot chocolate each night which was lovely. There was attention to detail, robes in the wardrobe, bottles of water each day and kit kat chocolates. The breakfasts were lovely a buffet bar wiith fresh fruit salad, breakfast cereals and croissants. The highlight were the hot breakfast all cooked to order, with really good quality ingredients, my husband had the full english breakfast which he really enjoyed and I had the bagel with smoked salmon with scrambled egg (this was cooked to perfection). The beach was very close a 1 min walk. All the main attractions were within close proximity, five minutes to Brighton Pier and ten minute walk to The Lanes and the Pavilion. This was a great value hotel at a good price. We were very lucky driving into a parking space as we arrived. Parking seems to be quite limited in Brighton. Once you have parked everything is within walking distance. I would definitely stay at this hotel if I returned to Brighton and would recommend it to anyone visiting.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sheffield, United Kingdom
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
Reviews in 33 cities Reviews in 33 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 18, 2011

Thank you for making our stay comfortable. Terry was extrememly welcoming and accomodating, and helped us find somewhere local to park and eat. We stayed in the twin room downstairs which was nicely decorated and equipped. The bathroom was on the small side, but clean and modern. The breakfast room was lovely and the food was well presented. Thanks again for a good overnight's stay.

Stayed August 2011, traveled with family
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1 review
5 of 5 stars Reviewed August 17, 2011 via mobile

We stayed at Grey's for Valentine's day. I booked the suite on the top floor, it's truly beautiful, fantastic huge king size bed, comfortable even for a 6 ft 8 in person. Although located in a side street sea view is amazing! Service had this unique personal touch and was just excellent. We missed breakfast on the first of two mornings, but had we known what we know now, we certainly would have made our way to the souterrain breakfast room! Unfortunately my car got vandalised and I found out on our departure day. So we couldn't leave straight away but we were still very welcome at Grey's, made several phone calls for free, and even got tea and biscuits served at no extra cost! You just know the moment you arrive at Grey's there are still people who genuinely care! Next time we're on Brighton it will be Grey's again! Thank you for making our time unforgettable and apologies for the late review!

  • Stayed February 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Portsmouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 16, 2011

We arrived after a short taxi from the station. Jamie was there to greet us, show us to our room, provide us with a map of the area and made suggestions as where to eat, where the parade started, where the street partty etc was. The room was lovely - really comfy beds, hot shower - flat screen tv with dvd player - tea coffee making facilities and added touches such as a kitkat (which I forgot to eat !!) and an electric fan (not that we needed it !). The breakfast room was beautiful and serene and the service was excellent and breakfast was fantastic - with cereals, freshly chooped fruit, croissants and pan au chocolat, selection of preserves etc and then I chose the salmon and scrambled eggs both mornings and my friend had the full english and they were both delicious.
The hotel itself is in a good area - far enough away from the town centre so as to be peaceful but close enough to walk in to the centre, either along the seafront or down a busy street lined with pubs/restaurants/cafes and shops.
I can`t think of any negatives staying here - parking may be a problem, but where isn`t these days ?? I would thoroughly recommend this hotel and will return - soon !!

  • Stayed August 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 14, 2011

Myself and my partner stayed here for Brighton pride. We got a very warm welcome and were given lots of advice on where to go and what to do. Our room very spacious, very clean, and comfortable. We had everything we needed.The breakfast was fantastic, all very fresh and good quality. The guys could not have made our stay any better. Great location, very close to everything especially the seafront. We've stayed in many hotels and this one is definitely our favorite.We look foward to staying here again.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 14, 2011

We stayed here for two nights and loved it.It is in an interesting area with some quirky shops pubs and cafes and is very close to the seafront.The hotel is clean comfortable and has a fresh and pleasant style.The staff were friendly and welcoming and provided agreat service.Would definitely stay there again.

  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grey's Hotel

Address: 11 Charlotte Street, Brighton BN2 1AG, England
Location: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #14 of 95 B&Bs / Inns in Brighton
Price Range (Based on Average Rates): $$
Number of rooms: 9
Official Description (provided by the hotel):
Grey's is situated in the heart of Brighton, offering luxury accommodation and excellent service at affordable prices. Our rooms are all individually designed and boast flat-screen TVs, Senseo coffee/tea makers, White Company toiletries and white Egyptian cotton bed linen. We are located just 6-7 minutes walk away from the centre and its many restaurants and shops, and a stone's throw from the beach. ... more   less 
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